Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please write to us at: Privacy Coordinator, The Away Network, 1001 G Street, NW, Suite 725 W, Washington, DC 20001, with a reference to California Disclosure Information.
We will respond to such written requests within 30 days following receipt at the mailing address stated above. If we receive your request at a different mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
The remainder of this policy describes our personal information handling practices in detail.
If you do not agree with these terms, do not provide any personal information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required personal information, we may not be able to provide you with products or services that can be offered on our Site only if we have access to certain personal information.
Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or purchase products or Services available on the Away Network Web sites. We do not knowingly collect personal information from any Minor, and will not use this information if we discover that it has been provided by a Minor.
When you register on the Site, we ask for a username, email address, current city, year of birth, and in some instances information pertaining to your preferred departure airport and personal interests. (You can access and update this information by accessing the "Update My Account" Web page and clicking on "Profile Settings". If you have difficulty reaching this page, please visit our "Customer Feedback" Web page.)
During or after registration, or in connection with other interactive features such as entering a contest or promotion, The Away Network may also ask for other personal information, such as your personal interests (including favorite activities and destinations), address, birth date, occupation, and income range. User Profile pages also ask for optional information including your name, a profile photo, a favorite quote, or places you've been or would like to visit. The Away Network might collect this information through personal interest forms, surveys, or contests. We also ask whether you want to receive emails from us or special offers from partners, and whether you would like to share certain information with fellow travelers publicly (see "Privacy Settings" on "Profile Settings" screen). See the section on "Sharing of Data" for further detail.
You can still use the Site without providing personal information, but you will not be able to take advantage of many of our personalized services.
The Away Network makes comment sections available to its members, as well as allowing you to submit reviews about your travel experiences or about travel products. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in such a forum. Users who have set their profile pages to "public" in the Privacy Settings screen will have their comments linked directly to their public profile page.
Third parties advertise on our Site, and we also contract with third parties to serve ads across the Internet. These third parties may serve ads about our products or services, or third party products or services in which, based on your Session Data, we or our business partners believe you may be interested.
When you click on a third party advertisers' link from our Site, you will be taken off of our Site and will enter the third party's site. We are not responsible for such third party's sites. You should carefully review the privacy statements of any other site you visit, because those privacy statements will apply to your visit to that site, and may be very different from our policy.
From time to time we may provide special offers on this Site, or may send special email offers about our products and services. Or, if you elected to receive them, those of selected partners or our affiliated companies. The Away Network will not send you any email that you do not wish to receive. If you wish to receive newsletters and special offers by email from The Away Network, selected partners, or our affiliated companies, you can visit the "Manage Email Subscriptions" section of the Profile Settings Web page. If at any time you wish to unsubscribe from any of The Away Network's email products, either click on the unsubscribe link at the bottom of any of these communications or visit the "Email Subscriptions" Web page and deselect the email products that you no longer wish to receive. To access this Web page, you will need to be logged-in to The Away Network, which may require you to type-in your Away Network password. If you are having difficulty reaching our email Subscriptions page, please access The Away Network's "Customer Feedback" Web page.
Periodically, The Away Network introduces new email products or improves existing ones. If you are subscribed to an Away Network email product we may provide you with a trial subscription to the new product. You may unsubscribe from any of these products at any time.
We use an email system that can individually track who opens an email (if you receive the email in HTML format) and who clicks on any link contained in an email. This is personally-identifiable information, which we collect to:
If you do not wish such information to be collected about you, you should unsubscribe from our emails.
The Away Network employs physical, administrative and technical safeguards to help protect the confidentiality and integrity of personal information and to reduce the risk of loss, misuse, unauthorized access disclosure or modification of personal information.
As a further security precaution, The Away Network asks you to provide a password when you register on our Web sites, which is stored in your Session Data until you exit the browser program. That Session Data expires after 30 minutes or is deleted when you click the "Log Out" link.
If the computer you are using is not for your sole use, after you have finished accessing an Away Network Web site, you should click on this link, which will sign you off of the Web site. This action prevents other people from accessing your information. Users who have logged in through Facebook should clear their browser cookies and log out of Facebook at the end of their session. When you want to access member-only areas of The Away Network's Web sites at another time, you will need to sign-in and type-in your password. You will have the option of resetting your password if you have forgotten what it is.
If you choose to contact the Away Network through the Web site, you should be aware that any information transmitted electronically via the World Wide Web might not be secure. The Away Network assumes no liability for the loss of any information that you transmit to us via the World Wide Web.
In communicating with you, we may send email as unencrypted plain text because we are aware that many users cannot readily process encrypted e-mail. This is done for your convenience, but with the security concern that, if misrouted or intercepted, it could be read more easily than encrypted email.
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