Hotel Granus

We wanted to book the hotel directly, unfortunately we didn't get any answers to our inquiries by email. We then booked through HRS. The confirmation stated that you had to arrive by 2:00 p.m. on Sundays. When we arrived at 1:30 p.m., we were told that check-in would not be until 2:30 p.m. However, our room was already ready, nicely furnished, comfortable bed with lots of pillows, minibar. The relatively new bathroom could have been cleaner (dust on the radiator). Unfortunately the TV had no picture. We were able to park our bicycles in a single garage free of charge. At breakfast (except for yoghurt, there was only pudding) everything was available. It was noticeable that each slice of sausage or cheese was cut in half again. The music in the breakfast room doesn't work at all (makes you depressed). The lady at the front desk was very friendly and everything went quickly. € 73 in a double room including breakfast is a reasonable price for this house.

Small beautiful privately run hotel in Aachen. Nice hosts, nice ambience, great breakfast. City center and train station within easy reach. We recommend. If Aachen again, then Hotel Granus...

The rooms are tastefully furnished, comfortable beds each with 3 pillows (I really appreciate that) and free coffee or tea. The bathroom is small, but nothing is missing. Unfortunately, the rooms (we were on the 3rd floor) face the street and it is therefore noisy (the new owner is not responsible for that, so I didn't take it into account in the rating). Unfortunately the wifi is very bad. The breakfast was lovingly prepared and I didn't miss anything.

Since the change, we have booked the Hotel Granus twice for 2 nights each. In January we thought that the new staff would first have to familiarize themselves with the guests and adapt to them. Unfortunately it was even worse in April and so disappointing that we won't be visiting this one again. At breakfast, tiny pieces of Camembert were served along with shriveled cucumber and the cheapest packaged supermarket sausage. The lady who was supposed to pour the coffee was not only extremely inattentive and slow, but also unhygienic. She didn't take the cups with the saucers to the machine, just the cups of each individual guest, which she touched several times on the rim from which one had already drunk. At the coffee maker, she ran her hands over her face and through her hair, then shakily (hold by the rim) brought the full cups to the table. It was also not asked if you would like tea. There was no water either, instead a glass of juice was simply provided for each guest, whether they liked it or not. Rooms were also cleaner. I could go on and on with the list, but that would only make me sadder. This lovingly managed hotel no longer exists. A shame.

Our room, or rather our studio, was located in a building opposite the hotel where the parking lot is. Having a small kitchen area in the room with a fridge is a real plus even if there are many restaurants near the hotel.