Slightly better than average room however that was the only positive about this hotel. Right from check in the hotel amenities and staff were below par. We were fortunate to be the only ones checking in at that time, but it was a laborious process. We then went down for dinner, despite the restaurant being almost empty we were told that it needed to be pre-booked and had to wait 45 mins, we ordered drinks at the bar and I think the lime slice was older than it should have been and gave my drink an aftertaste. Dinner was disgusting, whilst in the first to admit than I’m a fussy eater, my chicken burger, fries and coleslaw weren’t fresh, and my daughters pasta appeared reheated with limp garnish. Fortunately/unfortunately I hadn’t booked breakfast with the room, and the lady at the booth was downright rude and bit my head off as I paid, telling us not to take anything hot as we hadn’t paid for it! Selection of continental food & drink was basic. On arriving back for our second night, we found our room keys weren’t working, first trip down to reception from the second floor got us through the lobby door, second trip back to reception and we got a key that let us into our room. Needless to say we didn’t book for breakfast a second time… Whilst some of the staff were friendly, others were disinterested or rude. Room was clean . Won’t book for this hotel again particularly as now reading other reviews this treatment is the norm rather than the exception sadly.