This hotel overall was a very nice location and we will visit again. Great views, breakfast and polite staff.. clean areas inside hotel. Rented the sled for $5 each but they had sleds at the hill for free. The ones we got are nicer and would recommend renting those as a lot we’re broken at the free pile. Knowledgeable staff. The room came with a humidifier, space heater, fan, and propane fireplace. We didn’t realize the windows open, room was hot and uncomfortable. But now we know about the windows. Bed was comfortable.
What We didn’t like was dried boogers and blood on my sheets in bed, and food stain or blood stain on the robe. Took video and photos of that. Also the hours for hot tub being 10 PM, yet swim at your own risk is always funny these places can’t allow us to enjoy the limited amenities. Fording a later check in at 4pm and check out at 11 AM .. All these extra fees for this and that, $50 for one more hour check out? $75 to check in early? But our room was ready at 2:17 PM, but if we were to request a 2 PM check in we would’ve been charged, these things make no sense. And I can see this turning people off hardcore.
I twisted my ankle and needed to hot tub and was told it was off limits after 10 PM.. so I had to suffer in pain because allowing us to use the hot tub is a crime. If you’re worried about people doing the wrong thing then hire security to walk premises to avoid that.
Overall we will come back, but you all should work on these things…