Smartflats City - Brusselian
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Rooms and Guests
1 room, 2 adults, 0 children
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Smartflats City - Brusselian

Health Protected
Rue du Marché aux Poulets 54, Brussels, Brussels-Capital Region, 1000, Belgium
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With a stay at Smartflats City - Brusselian, you'll be centrally located in Brussels, within a 5-minute walk of La Grand Place and Matonge. This apartment is 5.8 mi (9.4 km) from Atomium and 1.3 mi (2.1 km) from Tour & Taxis.Show More
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hotel overview picture
2.8/5Cleanliness: 2.8
All 20 Reviews
Amenities
Wi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: De Brouckère
(350m)
Metro: Gare Centrale
(580m)
Airport: Brussels National Airport
(15.5km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Classic One-Bedroom Apartment
9

Classic One-Bedroom Apartment

1 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
City View
Towel
Microwave Oven
Room Amenities
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Comfort Two-Bedroom Apartment
8

Comfort Two-Bedroom Apartment

2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
City View
Towel
Room Amenities
Check Availability
Deluxe 2 Bedroom Apartment
8

Deluxe 2 Bedroom Apartment

3 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
City View
Towel
Room Amenities
Check Availability
Two-Bedroom Duplex
8

Two-Bedroom Duplex

2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
City View
Towel
Room Amenities
Check Availability
Premier 2 Bedroom Apartment
10

Premier 2 Bedroom Apartment

2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
City View
Towel
Room Amenities
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Guest Reviews(20)

2.8/5
Verified Reviews
  • Cleanliness2.8
  • Amenities2.8
  • Location2.8
  • Service2.8
Fat cat ac
January 25, 2024
The room has a living room and it’s big, also a kitchen which is very convenient
Guest User
February 8, 2024
If I could rate this 0 stars, I would. We booked an apartment for 2 nights to attend an event nearby. The images on the website looked nothing like the apartment we were greeted with. The website promised a 'loft', updated decor etc. The apartment was unlocked and open when we arrived for 4pm check in, meaning anyone could have entered the apartment. The apartment was filthy - rust on appliances/radiators, mold on the walls in the bedroom and bathroom, stained bedding/mattresses/pillows in the bedroom and 'stored' in a ripped open black bag in a random room, strange stains on curtains, handles falling off the bathroom and bedroom doors, broken shower, a horrible sewerage smell coming from the sinks and filthy dishes, with there likely being more I have forgotten. It is not allowing me to add images for some reason. The worst discovery, however, was several bedbugs in one of the rooms on the headboard of the bed, and dozens of visible bedbug eggs on the border of the headboard. There were also bugs on the pull-out couch/sofa bed. We attempted to contact the property multiple times both via phone and email, both during our stay and before we arrived at the apartment, and despite saying they were available to contact '24/7', we were unable to speak with anyone whatsoever with SmartFlats. Eventually we resorted to contacting ***********, who we had booked through, and they were also unable to get in touch with anyone from the property. . The only benefit was that the location was central, approx 10 minutes from Central Station.
julie
October 12, 2023
The apartment is well-located and spacious, but badly in need of TLC. Many fixtures were broken, and the decor was dismal. The lounge in the sitting room - a fold out bed - was too uncomfortable to be used. Worst, the stair rail in the dimly-lit entry hall had come away from the wall, so was dangerous.
Raven
October 9, 2023
There was no hot water, exposed wiring, holes in the walls, etc. It was unfit to stay in and because the property staff refused to assist, we were for ced to stay somewhere else and now they are refusing to refund our money! They state we did not return the key, howevert I have a video of us placing the key in the lock box when we left! I also have pictures and videos to show all of the issues! Terrible, Terrible vendo that ******* should DROP if they want to keep customers!
Guest User
October 9, 2023
There was no hot water, exposed wiring, holes in the walls and mold covering the shower and tub. This property was absolutely nothing like advertised. We reached out to the property with no success and we were forced to find other accommodations. They refused to refund oour money trying to claim that we did not return the key, however, I also have a video of us placing the key back in the lockbox. They are horrible and I will warn every single person I can so that they do not experience the same issue!
Vickesh
August 25, 2023
Not good , we had issues with the sofa coach which was broken and could not use. The WhatsApp support failed to respond. The hairdryer was not working. It was super hot inside no fans or air conditioning
Daniel
July 7, 2023
What a disappointment. The negatives: we stayed in apt 103 not that we were given a choice anyway. Entry way is dirty and dark and scary looking. Toilets flush poorly, fridge & coffee maker were broken (they had a backup fridge but it was so small), no wifi, tv did not work, instructions do not match appliances, couch is old, not comfortsble and raggedy; shower is poor-shower door does not stay closed, (we called to contact someone and they kept telling us to connect to the wifi…that still did not work). Thankfully someone came next day to assist w/ tv (but couldn’t fix it). super echo in kitchen; felt like in a vast hall. Need more bed pillows. There is a pool of stagnant water that sits out the kitchen window (mosquitoe playground!) Positives: clean, codes to get in worked well. Beds were comfortable, plenty of towels & toilet tissue. Oven worked well and it was quiet. Too many negatives to be pleased. We sadly won’t return.
katy
June 22, 2023
Liked that they had 1 1/2 baths. Location was fine. Not too bad to get to train station. Had lots of negatives. Needed updating. Furniture poor, bathtub scratched and looked dirty. Fridges and a/c we’re not working. Lots of stairs we were not expecting. Stairway railing in hallway was falling out of wall. Would not recommend. Wasn’t horrible but not good either.
Kylee
April 8, 2023
The place itself was nice and in a great location. However the communication was terrible until after I called ******* who also called them with no answer. They were finally able to get me an email to try. The shower was head was broken, water barely came out and when it did it was cold water.

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: 00:00–11:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 0 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

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Health Protected

Cleanliness
  • 2.8/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 5
With a stay at Smartflats City - Brusselian, you'll be centrally located in Brussels, within a 5-minute walk of La Grand Place and Matonge. This apartment is 5.8 mi (9.4 km) from Atomium and 1.3 mi (2.1 km) from Tour & Taxis.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Grab a bite from the snack bar/deli serving guests of Smartflats City - Brusselian.

Featured amenities include a business center, express check-in, and express check-out.

Make yourself at home in one of the 5 guestrooms, featuring kitchens with refrigerators and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided once per stay.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Smartflats City - Brusselian?

Prices at Smartflats City - Brusselian are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Smartflats City - Brusselian?

The closest airport is Brussels National Airport. It is 15.51km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at Smartflats City - Brusselian?

The check-in time is after 16:00 and the check-out time is before 11:00.

Does Smartflats City - Brusselian provide airport transfer services?

No, the Smartflats City - Brusselian doesn't provide airport transfer services.

What amenities and services does Smartflats City - Brusselian have?

Smartflats City - Brusselian has the following amenities and services: Parking not available, Express Check-In and Check-Out, VIP Check-In Service.

Does Smartflats City - Brusselian have a swimming pool?

No, Smartflats City - Brusselian doesn't have a pool.

Does Smartflats City - Brusselian have fitness amenities?

No, Smartflats City - Brusselian doesn't have fitness amenities.

Does Smartflats City - Brusselian provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Smartflats City - Brusselian have non-smoking rooms?

Yes, Smartflats City - Brusselian has non-smoking rooms. Please view the hotel listing for details.

Does Smartflats City - Brusselian have a restaurant?

No, Smartflats City - Brusselian doesn't have a restaurant.

About This Property

Nearest AirportBrussels National Airport
Distance to Airport15.51KM
Nearest Train StationBrussels Central Station
Distance to Train Station0.54KM
Nearest Subway StationDe Brouckère
Distance to Subway Station0.35KM
Average Price FromUSD202
Hotel Star Rating3