Guest User
December 22, 2021
Visiting Period : 6 December to 11 December 2021 Members : 2 Family's (4 Adult, 2 children of 3.8 and 3.5 yrs) Please stay on for detailed, deep and absolutely true like pure gold review. 1) When we reach at hotel, no one had welcomed us. we waited in lobby like we had no booking and they will give us booking now like favoring us. (it is the confirmed booking with full payment already before one month) 2) Welcome drink which was mentioned in package that too we need to ask them to give. 3) After half an hour waiting on lobby we got 2 Rooms and very excitedly we went and got shock with dirty smell of pest control everywhere as they told us we did pest control on all hotel rooms as this is the time we got to do. 4) Fan was not working, AC was not working so i have to make request to them to change the room but for that also they give us changed room in the evening time. 5) Door was too hard to open and and close. biometric of door too was not working. 2-3 times I need to call them to come with an extra biometric key. 6) Swimming Pool Water was too cold and not filtered at all. it was there inside hotel for scenery purpose but as we paid already we went into that icy water and played with our own health. (nothing happened to us with god grace) 7) now coming on to Main area [FOOD]. breakfast was included in our package so we were so excited every morning and they were double excited always to off the mood of every individual in hotel including us. 8) first two days they gave eggs which was the good part and suddenly for remaining 3-4 days they told us no eggs as policy is changed from ***agement level. other food items were bread which was too stale like we got food infection except one member and including children so 1-2 days gone in goa with medicines. 9) last 2 days we quit to eat in hotel as we got food infection because of staled food and we did complaint too like we saw cockroaches roaming around the food area but they were just quiet and listened to us and matter over. 10 just imaging, you are with small children and in this type of rooms, staled food ***** with very negative environment and that too in GOA near to Candolim beach. 11) Rooms light are faint yellow and because of those we were in depression and without energy. 12) By mistakenly from one child one glass was broken and at checkout time they charged us 200 Rs. for that 50 Rs. Glasss. 13) Covid wise no protocols was followed by staff at all and they sneezes without MASK 14) After coming home we all got 2 days to recover because we got health issues because of this type of hospitality. Bottom Line : Banned this Hotel as i have personally experienced it. very pathetic service. Don't Go anytime to this place. Swear : all of the points mentioned above is True. Geeta pe haat rakh ke kasam khake bolta hu as HINDU.