Guest User
December 6, 2023
Perfect location (in the center, right next to shops, restaurants and the central station); friendly staff; free water dispenser in the lobby. The room was tiny but had multiple shelves and hangers to put your stuff on. The heating system in our room wasn't working so it was extremely cold during our stay. We notified the front desk about it and were told that it would be addressed accordingly but ultimately the temperature did not rise. In our bathroom there was also a pungent smell of cigarettes. The room wasn't cleaned properly before our arrival - there was a lot of dust on all surfaces, clumps of dust/dander in the corners of the floor. The bed wasn't comfortable, the mattress felt sunken in the middle. The coffee machine was dirty and broken. The toilet seat was partially detached too. No full body mirror, poor amenities in the bathroom, no tissues.