Well what can I say. We stayed Friday to Sunday room number 10, the room was nice although there was a layer of dust on the bedside table, and some of the sockets weren’t working. The thermostat was useless did not operate the heater at all. So it was either too hot or too cold in the room. The people next door to us (I believe a group of teenagers) thought it would be funny to knock on our door Friday night several times. Then Saturday night at around 9pm they decided to kick the door several times frightening my child! They then cleared and at around midnight they came back and done it again, slamming doors also, shouting, we had to be up early and this ruined our nights sleep. Couldn’t find any one at reception so waited till morning, when we was told “ oh we didn’t hear anything” and that was that no offer of compensation (a good nights sleep or your money back) no apologies, nothing!! On returning home I have noticed that premier Inn have taken another £10 from our business account?? I already paid £177 for the room, why have you taken another £9.99??? After the rubbish 2 nights we had in your hotel?? Terrible!