Our first floor room was clean, spacious, quiet and comfortable. Our balcony afforded us spectacular views of the surrounding mountain scenery and the river below. The resort staff were helpful, courteous and friendly. We were fortunate that our stay coincided with special 30th anniversary celebrations of the Karma group. The restaurant food was consistently of a good standard. The resort is in a rather isolated location, but it's easy to arrange the 30 minute ride into Munnar town. The resort offered several sightseeing tours of the area, which included breathtaking mountain scenery, tea plantations, national parks, museums, waterfalls etc.