Guest User
November 12, 2023
It was a family outing to Kandy, we made our reservation through phone for a triple room with breakfast. The room was comfortable, with free Wi-Fi, hot water, TV facilities, and with A/c. The hotel is located in a convenient location, so it was easy to walk around from the hotel. The food at the restaurant at the ground floor was not up to the standard we expected. The fried rice that we ordered was dry, and had a taste of roast. The hotel had a smell of beer which made us sick and uncomfortable, as my family are nor alcoholic. The meals are not up to the value which is stated on the cards, and the team is not friendly and supportive. The breakfast was fresh enough to enjoy. Please have your receptionist to have a nice welcome with a smile. We are spending in thousands for a memorable stay. Hope our next visit will be memorable. Thankyou. Keep smiling......