Ibis Krasnodar Center

Good hotel, clean and peaceful.

ROOMS: bright and clean, but not so spacious. Small window, a little tight bathroom with a shower. There are small working place (table, chair), wardrobe, fridge and safe. Coolers are located in every floor, glasses and jugs are provided in the room. LOCATION: 20min drive to the railway station FOOD: breakfast is included (if not, it costs 700rur). There are vegetables, fruits, yogurt, porridge, cheese, meat, eggs and potato, corn flakes, bread and pastry. Tea, coffee and energy shots. FACILITIES: good wi-fi, meeting rooms, ironing boards (one for every two floors). No gym. STAFF: welcoming staff on front desk, but inattentive housekeeping. In our room provided shampoo has finished - nobody cares. We didn’t find a second room key because somebody threw it.

We were very pleased with this service, stuff was so friendly and helpful. Rooms were very clean and the main thing is mattresses were just perfect, comfortable. We were three people staying in the hotel: 2 adults and a child, we were renting 2 spare rooms. I have to admit breakfasts were good as well. I believe Ibis is a good combination of comfort and price. We were needing the proof of our stay in English which we got very quickly as the stuff provided us with it almost immediately. Some member of stuff Anastasia was especially nice and kind, thanks! Thanks alot, it was cool to stay at your hotel!

The bed was terrible, after a long journey i checked in hotel and decided to sleep a little bit, after 2 hours i woke up with a pain in my back. İn the middle of bed, there was a huge pit. Because of old , deformed mattress. As soon as I requested from reception to change the room, but the administor Maria said that they can not because i have used the room i need to pay for the change of room....i never expect this attitude from Accor :((

Staff friendly, but not so proactive! I booked first night from hotels. com, second day i decided to prolong my days -they offered different (high) price! But when i visited ********** -i saw the price as first night. )) so i continue on site! In three days, they didnt put new water in room! When i ask -they said at the corridor yes cooler!))

It was good about location! No water in room!?