Hotel du Nord, Sure Hotel Collection by Best Western

Relaxed, very welcoming, well organised hotel. Good location on river front and easy access to town centre. Excellent bike storage for a built up area. Good rooms and shower area. Comfortable bed. We really enjoyed our stay.

the location of the hotel is good as it's across the river and near the restaurants and shopping streets. however, i just came at a very bad time when almost the whole of shopping street was under construction ! for that google didn't have an alert and i had to drag my luggage through constructions streets. the hotel of course , had nothing to do with it. you can walk to it via the riverside street which is more enjoyable and it's just 15 minutes walk from the train station. the room i got was big enough for one. though fitting 2 luggages for 2 people would be a challenge. the bed is big enough though. it's complete with tea making facilities but there was no coffee provided. it's safe as the main door is locked at night. however there were stair steps from the lobby to the elevator which is annoying if you have a heavy luggage.

Beautiful river views from our room. Large super comfy bed. Lovely helpful lady on reception. Breakfast available. It has a vending machine for little snacks and a lounge to go down and relax in. It has a lift. Short walk to shops and bars. Nice hotel.

The hotel is a bit old. But clean and conveniently located

Ideal for a 1-night stay on our way home from Southern France. You’ll have to drive about 10 min after taking the exit. Parking space is scarce, especially on Saturdays, but there’s a parking lot at about 5 min walking distance. Location is super nice near the river. Rooms are really small but the bathroom’s nicely refurbished since the first time we came there around 8 years ago. I particularly liked the shower. We had difficulty getting checked-in (the hotel uses DIY check-in after 9 or 10 pm) when we arrived at 11 pm. There’s a phone number you can call, but it’s quite hidden in the corner. They should communicate that more clearly. Also, when booking online after 10 pm via a broker (e.g. Agoda) you will always have to call that number, in order to be able to get access to your room via the DIY check-in. I’d recommend they communicate that more clearly either at the entrance or upon making the reservation online. We spent at least 10 min trying to check-in ourselves but in vain. Not easy when you’re extremely tired from a long drive. We had a minor hygiene issue when we arrived in our room, but I told them the morning after (and showed pics) and they made up for it in the way it should be, so next time we’d be near Mâcon, we would probably stay there again since the beds are quite good, and that’s what counts the most.

The hotel has changed hands since the last time we stayed but the atmosphere remains. A bit quaint and we did have a room overlooking the river. Quite nice. Rooms are small but adequate. Breakfast is extra and just minimal with coffee and croissants. Front staff was very chatty and friendly. It is about 2 or 3 blocks to reach restaurants and we tried two different ones and both were quite good.

The building and the infrastructure of the hotel are very nice, very comfortable and well maintained, with enough modern furniture. the room is very clean. Huawei board the management of the hotel aims to provide the most minimum service possible. the people at the reception are really unfriendly and the reception closes at 9 in addition to the lunch hours. If you arrive after 9, when the reception is closed, you have to deal with a machine that gives you a key or you have to go to the other Best Western 200 metres away where a friendly person will give you a key. There is no parking in the hotel, even if it is advertised, and cars go around the city looking for a spot to leave the cars. Breakfast is really minimal for the price, and you have to ask twice for an extra piece of baguette bread, forget fruits or any other fresh product food

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