Quality Inn Massena
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Massena

Quality Inn Massena

10 W Orvis St, Massena, New York State, 13662, United States
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A stay at Quality Inn Massena places you in the heart of Massena, steps from Massena Museum and a 1-minute drive from Bowlmor Lanes. This hotel is 1 mi (1.7 km) from Raquette River and 1.1 mi (1.7 km) from Grasse River.Show More
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hotel overview picture
3.6/5Cleanliness: 3.6
All 61 Reviews
Amenities
Private ParkingFreeFitness Room24-Hour Front DeskWake-up CallWi-Fi in Public AreasFreeBarRestaurantMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Massena International Airport
(5.7 km)
Landmarks: Veterans Memorial Park
(210m)
Landmarks: St Mary's & St Joseph's Church
(860m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room, 2 Queen Beds, Smoking
6

Standard Room, 2 Queen Beds, Smoking

2 Queen bed
Free Wi-Fi
Smoking Permitted
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
Standard Room, 2 Queen Beds, Non Smoking
5

Standard Room, 2 Queen Beds, Non Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
Standard King Room-Non-Smoking
7

Standard King Room-Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability

Guest Reviews(61)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Sam
January 2, 2024
Very pleasant staff, the lobby and area very nicely decorated. the rooms we found a bit dated but very clean. Breakfast was nice.
Timothy
November 27, 2023
The people above our room sounded like a heard of elephants running around all night.
Eric
September 25, 2023
Hotel was as I expected. Old hotel in a run down town. Staff was really friendly. Hotel still has an old smoke smell but I guess they still have smoking rooms? Decent breakfast spread.
Emil
September 6, 2023
The hotel was nice and clean , breakfast delicious and the receptionist a very knowledgeable person giving us a lot of information.
Verified traveler
September 5, 2023
Ended up not checking in or staying in this hotel based on the very poor appearance of the exterior. All the rooms on first floor facing the street had no drapes, mattresses standing in the window and one window was completely boarded up. The upper floors were no better. This property needs a complete overhaul.
Joyce
August 17, 2023
Although in town, they made provision for over sized units. We were hauling a trailer and there was space for us along with a semi and a couple of large delivery trucks. Very nice.
Karen
August 1, 2023
Our stay went well . The room was nice and clean . The bed was comfortable. We didnt realize there was a restaurant in the hotel that was a nice surprise and the food was great. The hotel was 3 minutes from every place we had to go to. .Considering we were there for a family funeral it made our stay much better.
Shunsuke
June 28, 2023
I like the staff’s hospitality as well as complimentary breakfast service, which includes self waffle making, even its facility is old.
Melanie
June 10, 2023
Restaurant was top-notch in regard to food, value and service. Front desk staff very nice. It's an older building, beautifully decorated, but we had trouble making the locks work on our room door. A guy got stuck in one of the elevators. They were very quick to rescue him, but it made us nervous about using them the rest of the weekend. We were on the top floor, so we pretty much had to.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 117
A stay at Quality Inn Massena places you in the heart of Massena, steps from Massena Museum and a 1-minute drive from Bowlmor Lanes. This hotel is 1 mi (1.7 km) from Raquette River and 1.1 mi (1.7 km) from Grasse River.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.

Grab a bite to eat at Dars Place, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers.

Services & Amenities

Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Quality Inn Massena?

Prices at Quality Inn Massena are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Quality Inn Massena?

The closest airport is Massena International Airport. It is 5.7 km from the hotel and approximately a 9minutes journey by taxi.

What are the check-in and check-out times at Quality Inn Massena?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Quality Inn Massena provide airport transfer services?

No, the Quality Inn Massena doesn't provide airport transfer services.

What amenities and services does Quality Inn Massena have?

Quality Inn Massena has the following amenities and services: Parking, Fitness Room, 24-Hour Front Desk.

Does Quality Inn Massena have a swimming pool?

No, Quality Inn Massena doesn't have a pool.

Does Quality Inn Massena have fitness amenities?

Yes, Quality Inn Massena has fitness amenities.

Does Quality Inn Massena provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Quality Inn Massena have non-smoking rooms?

Please view the hotel listing for details.

Does Quality Inn Massena provide breakfast?

Yes, Quality Inn Massena provides breakfast.

About This Property

Nearest AirportMassena International Airport
Distance to Airport5.71KM
Average Price FromUSD135
Hotel Star Rating2