Hotel President

ok good

This hotel was the worst i have ever been in EVER.They shut a/c off completely no matter what temp is outside no matter what month as they normally shut off in Oct. Front desk manager sweating profusely told us no hotel in Venice has air...Every hotel other friends were at same week all had air!! I left expensive sandals there and called few days later and told they were not found!!! Windows only open a tiny crack and comforters old and tattered, fridge in room broken and mould in showers and on shower head, showers so tiny no room for a 135 lb women even to fit!! Zero amenities not even a bucket in room for ice, check in they keep your passport and tell you to come back for it!!?? Very rude and arrogant for no reason as this hotel is gross!!! Do not stay here and if you leave something behind...say goodbye to it!!!

This hotel had NO air conditioning and the MANAGER of this hotel who checked us in told us NO hotel in Venice has a/c but we found out other travellers who stayed elsewhere had good a/c in Venice-I was handed a BROKEN pedestal fan that made a clunking noise when plugged in! The shower was not big enough for a 3 yr old and I am a 5’6” 138lb woman!! The windows did not open other than a tiny crack! The room bar fridge DID NOT work!There was mold in shower and on shower head and we were given a portable unit and told it was an a/c but it was a purifier !?? The comforters were ragged and old and the request from air canada tours for a larger bed and bath tub was ignored! The manager was rude and arrogant -This hotel should be condemned and taken off the air canada tours as a three star-The B&B hotel in Firenze is rated 3 star and there’s zero comparison!!! If air canada books for you to stay here REQUEST to change !! It was horrific !

We were immediately struck by the aged area and aged facade. Once inside, the smell of scent diffusers was everywhere. The stench of sewage permeated our rooms. We had told the company prior to going of asthma and lung issues. The toothbrush glass had not been replaced from the previous guests. Leaving the bathroom fan on, we left to Venice (the island) in hopes the room would air out. Within 2 blocks, we were accosted by thieves as they tried to physically separate my sister from our group and take her backpack from her shoulders. We changed hotels for our health and safety. The staff at The President told the tour company that we left because we preferred to stay on the island. This was not the case. We said no such thing. We wanted to stay where we were healthy and safe. It was only our video evidence that made the tour company take our side. Unfortunately, the photos don't relay the stench. We captured the state of the carpeting in the hallway and general keep of the hotel in a video which would not upload. If a tour company is associating themselves with this hotel, I would reconsider the tour company. They are not doing their due diligence.