While the property has potential, it was not well maintained. Cleanliness was lacking in common areas as well as in our room. The elevator was disgusting ---- dirty and very smelly. We normally stay at boutique hotels while travelling as we prefer the vibe to bigger chain hotels, and have never been disappointed both domestically and abroad, but this was unlike any other experience. You can tell that the hotel was renovated and that they did an excellent job, but the upkeep is what's lacking. The walls in our room were splattered with gunk, as was the headboard of the bed with handprints and an oily mess. There was debris in almost every corner of the room including the bathroom and the shower. I bought lysol wipes upon arrival and cleaned evrything myself. There were 4 pillows on the bed. After the room was serviced by housekeeping they left us without pillowcases on all 4 pillows. We didnt realize this until the next morning when we woke up. Disgusting. The front desk staff were also very unfriendly and unattentive --- no greeting or eye contact ever. Imagine checking in and all you get is "here are your keys." No commentary on your room # nor an explanation on how to get to your room. No explanation about the amenities (gym, pool, daily complimentary coffee/water which would have been nice to know). Stayed 5 nights and the morning we checked out was the first time someone at the front desk actually said hello to us and was courteous. 3rd trip to NOLA and likely wont return