Stayed here three nights during a small group tour. The hotel is modern and well-located. However, there were some shortcomings. After I stayed in my room until midmorning, I tried to request maid service, but language issues or something made my two requests go unanswered. I had our Vietnamese guide talk to them for the third attempt, and they finally came two+ hours later. I asked them just to clean the bathroom, and they did that poorly. The air-con system is hard to master, and at one point, I called the desk about it, and they said that they had to turn it back on down there, which they did immediately. The walk-in shower floor was so slippery that I asked for a rubber mat, but they didn't have one. The breakfast buffet was extensive. Room was a bit spartan, nothing on the walls. Only a thin comforter on the bed, but that seems common in Vietnam.