Venture27974377878
March 25, 2024
Arrived on 16 th March we had booked and was given a Superior room ( right near the pool area that has the snack bar) room 104 , so we expected a nice apartment. on first entering we thought oh it’s ok and quite spacious but nothing to get exited about , however as we spent more time there we found more and more things that weren’t great. The maids never swept floor all week I know this as in the bathroom in front of the toilet behind the door was a pile of human hair which defo wasn’t ours ( we are both blonde this was dark hair ) I left it there to see how long it would be until maids swept. The doors all needed a good clean or painting as were filthy and black with finger prints everywhere , the maids never changed bedding all week. They literally were in your apartment for about 5 mins Made bed in a fashion !!! , emptied bins , put toilet roll in bathroom and gave clean towels if you had left yours in shower tray on floor. Everywhere was dirty , they never wiped bathroom or sink area over The kitchen area if you can call it that was useless no way could you prepare a full meal there. No draining board. A shelf above sink with 3 glasses , 3 wine glasses and 3 plates. There was a microwave but we didn’t use it. We had booked B&B , well the breakfast was a joke Served near the pool area next to our room. Choices were full English but it was literally 1 tinned hot dog sausage , anaemic watery baked beans , egg , 1/2 or a slice of tomatoe ,2 bacon rashers and 2 toast or you could gave an omelette , or beans on toast or egg on toast. there was a bowl with fruit past it’s best on the counter and a cake stand with 3 or 4 variety of cakes in it maybe 6 of each. Not many people had breakfast and I think they now don’t offer that in a package so guess they had to offer something to those of us who had booked it already. The man who served it was lovely tho and let you have an extra coffee for free. You are supposed to only have 1 coffee or tea. The pool area and gardens are kept very clean and immaculate The towels in your room are tiny not full size bath towels. Yet the pool towels are decent size and quality. We felt very disappointed in the accommodation and just didn’t want to stay in the room so tried to be out as much as possible. The air con worked at times but was very dodgy with the remote. The bed was not comfy my husband had a bad back after 1 night and he suffers with his back so I couldn’t risk it going properly so we swapped sides I then had a bad back for the rest of the week. The sofa / pull out bed in lounge was stained Everything if I’m honest needs a good clean , painting or replacing. Area wasn’t too bad Hotel was Up a slight hill and depending what room you got given there was lots of steps up to rooms. Lots of bars and restaurants and shops in walking distance. Bus stop just round the corner. Would we stay again or recommend the hotel most definitely not ! Avoid it like the plague For t