We stayed in the resort for 5 nights. First three nights was fine, the fourth night me and my partner both woke up around 6 am due to itchiness on our back and legs. We both got over twenty small bits in our body mainly on the back arm and leg during the sleep! We immediately call the front desk telling them we have bed bug! They send people to check but denied there’s any bed bugs, they changed a new room for us and we didn’t have any new bits. On the same day we changed room I went back to the old room and examined the mattress we got bitten on, I did found a dead bug hidden in the Mattress that looks like bed bug, but there manager denied again! Me and my friend had bits all over our body extremely itchy hard to fall asleep and constantly wake up due to itchyness! We went to the manager ask for refund for the remaining two nights, they immediately rejected us and give us a email tell me to write complain to, which we did but didn’t receive any response! Horrible experience