Hannelore
January 25, 2024
Checking in at midnight I dealt with a very hostile front desk clerk, uncompromising though I was struggling to walk, and rude about it to boot. Upon leaving to catch the shuttle I found my car badly keyed on the lot, unusual for Mayo visits. Honestly first thought was clerk, she had been that cold. Reorted to hotel, informed check had a waiver, camera didn't show that area, and clerk showed on camera leaving to parking directly in front of the door. Only 1 spot was available on arrival, over on the side, uphill and uphill to elevator, NARROW spots, 1 handicap spot in front was also full. If it wasn't her the only other choice would have been the truck beside me, hotel and PD agreed to investigate. This cost me much pain on check in then $1500 deductible plus 3 weekend lost to Ubering=$800-1500 per week income. Auto repair and PD state hotel usually would pay at least deductible in this case. Nobody needs this nightmare while coming to Mayo on top of it. Have photos, system won't let me enter them.