Guest User
December 19, 2022
Located by the freeway and with poor insulation, traffic noise is a problem. Parking costs US$19 per night is very expensive compared to the room rate. TV not working properly for watching World Cup semi final at 7am. Phone in the room not working so could not call for help and have to go down to the front desk only to find out maintenance people will report duty only at 7:30am. By the time the maintenance people fix the TV, already missed half of the world cup match and two goals. How can such a big hotel not having maintenance people 24/7. The phone had not been fixed before my check out. Better avoid this hotel with hidden charges and all things are falling apart and not working properly. Asked for a receipt for the hotel charges and the staff could not get it printed out after 15 minutes from two computers at the front desk!! Imagine you need help when there is no maintenance people on duty. Not a hotel that you want to stay with. Lot of other choices around the area.