This place is riding of the coattails of what used to be. I’ve stayed here previously in 2019 and it was amazing. The rooms were old but it was all upkept very well. Staff was friendly and the free breakfast was nice.
My husband and I just had an overnight stay, and it was quite literally one of the worst experiences we’ve had at a hotel. First, we got an email saying our room was ready but when we arrived to check in we were told it was not ready and we needed to wait. Took about 45 minutes of waiting till we got to the room.
Then they put us in a room that we did NOT book. We booked the Tennyson but when we asked the front desk about it, all she said was that they no longer use that room at all and that apparently it’s broken down and gross. Whatever I guess, but later I found out that the room does exist and someone is staying in it. The woman in the room told us that she stays the overnight cause she’s part of the staff. Sure makes sense, but if the room wasn’t gonna be available why didn’t the hotel contact us ahead of time? And why did the front desk lady give me a total BS lie? Makes no sense.
Lastly, the room itself was HORRIBLE. Not at all what they are advertising with pictures on here. Do NOT be fooled. They put us in artist retreat, and it was gross and none of the antique furniture from the pics were present. Just a dirty couch that looked like it was found in a free yard giveaway.
Photo of room attached for reference. Compare it to the ads.