The Westin Surabaya
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Rooms and Guests
1 room, 2 adults, 0 children
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The Westin Surabaya

#1 of Premium Hotels in Surabaya
Pakuwon Mall Jalan, Jl. Raya Lontar No.2, Puncak Indah, Surabaya, East Java, 60216, Indonesia
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Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.Show More
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hotel overview picture
Last booked 1 hr ago
4.9/5Outstanding·Location: 5.0
100% Recommended
All 72 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolSpaMassage RoomExecutive LoungeFitness RoomPublic ParkingFreeAirport Pick-up ServiceBar
All Amenities
Surroundings
Airport: Juanda International Airport
(23.4 km)
Train: Surabaya Gubeng Train Station
(11.7 km)
Train: Surabaya Pasar Turi Train Station
(14.7 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Westin Deluxe King Room Non smoking
4

Westin Deluxe King Room Non smoking

1 King bed
38m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Westin Junior Suite Club lounge access
4

Westin Junior Suite Club lounge access

1 King bed
47m² | Floor: 29-39
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Westin Club Two Double Room Non smoking
5

Westin Club Two Double Room Non smoking

2 Double bed
38m² | Floor: 37-39
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Westin Deluxe Room 2 Double bed
4

Westin Deluxe Room 2 Double bed

2 Double bed
38m² | Floor: 29-39
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Westin Grand Suite Non smoking
5

Westin Grand Suite Non smoking

1 King bed
97m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Westin Club King Room Non smoking
6

Westin Club King Room Non smoking

1 King bed
38m² | Floor: 37-39
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Executive Suite Non smoking
5

Executive Suite Non smoking

1 King bed
78m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews(72)

4.9/5
Outstanding
Verified Reviews
  • Cleanliness4.9
  • Amenities4.9
  • Location5
  • Service4.9
androidapps
April 9, 2024
The memorable stay at The Westin surabaya hotel Checked in comforrtably Heavenly bed asked to sleep more. Excellent Location Hotel with Mall &Trade Center.
Guest User
April 24, 2024
Excellent service I would recommend pax to choose The Westin for the service and quality. Food and service at club lounge was amazing, the staff are so well trained with politeness and respect. We had a perfect stay.
Clifford
December 27, 2023
A super convenient new hotel in west Surabaya that connects directly to the Pakuwon Mall. It is clean and full of amenities including kids pool, kids play area, bath tub, welcome drink, full spread international breakfast, and fitness centre. The service is impeccable and the staff are friendly. Even though the hotel seems to be very crowded, the breakfast place is spacious and is able to accommodate everyone without being overly squeezy. Overall the stay is enjoyable and we will definitely come back.
火锅
December 8, 2023
We stayed here for 2 nights. The best part is the staff. They were all sincere and very friendly. There were some hiccups with noise in the room (we later realised that the hotel rooms’ noise isulation is not strong), but staff tried their best to assist. Thank you to all the wonderful staff! They more than made up for any lapse.
Guest User
October 24, 2023
Staying at The Westin Surabaya was truly a pleasant experience. The Westin is located in a prime location, connected to one of the largest malls in all of Indonesia. The rooms are very modern and comfortable, the staff service is very good, the facilities are complete, the breakfast is very delicious (the best in the city of Surabaya).
kartono lim
March 16, 2024
Very good experience as the hotel is connecting to the Pakuwon Mall
Linaaa
December 25, 2023
Okeeeeeebgt.. Repeater order! Satisfying bgt so far.. Will be back again
Suryadi
March 21, 2024
Nice place, nice pool, nice room, nice breakfast
Abby
March 9, 2023
With good view and near by a big shopping mall,staff is very nice. Good place to stay

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

On the day of check-in, provide their flight information, proof of identification, their check-in time

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2006
  • Number of Rooms: 242
Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has facilities measuring 89082 square feet (8276 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 204 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Westin Surabaya?

Prices at The Westin Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Westin Surabaya?

The closest airport is Juanda International Airport. It is 23.4 km from the hotel and approximately a 43minutes journey by taxi.

What are the check-in and check-out times at The Westin Surabaya?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does The Westin Surabaya provide airport transfer services?

Yes, The Westin Surabaya provides airport transfer services.

What amenities and services does The Westin Surabaya have?

The Westin Surabaya has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sunbathing Area.

Does The Westin Surabaya have a swimming pool?

Yes, The Westin Surabaya has a pool. Pool type: Outdoor Swimming Pool.

Does The Westin Surabaya have fitness amenities?

Yes, The Westin Surabaya has fitness amenities.

Does The Westin Surabaya provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Westin Surabaya have non-smoking rooms?

Yes, The Westin Surabaya has non-smoking rooms. Please view the hotel listing for details.

Does The Westin Surabaya provide breakfast?

Yes, The Westin Surabaya provides breakfast.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport28.41KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station11.72KM
Average Price FromUSD239
Hotel Star Rating5