Hotel Surya, Kaiser Palace
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Varanasi

Hotel Surya, Kaiser Palace

Health Protected
S. 20/51, A-5, The Mall Rd, Varanasi, Uttar Pradesh, 221002, India
Show on Map
When you stay at Hotel Surya in Varanasi, you'll be in the historical district, within a 10-minute drive of Kashi Vishwanath Temple and Dasaswamedh ghat. This spa hotel is 0.3 mi (0.4 km) from JVH Mall and 2.2 mi (3.5 km) from Alamgir Mosque.Show More
We Price Match
hotel overview picture
3.6/5Location: 3.7
All 46 Reviews
Amenities
SpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarNightclubRestaurantMeeting RoomCurrency Exchange
All Amenities
Surroundings
Airport: Varanasi Airport
(21.2km)
Train: Varanasi Junction
(1.6km)
Train: Mughal Sarai Jn
(17.6km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Premium Room with Garden View
3

Premium Room with Garden View

1 Single bed
Free Wi-Fi
Air Conditioning
Private Bath
Electric Fan
Towel
Room Amenities
Check Availability
Standard  Room
16

Standard Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Amenities
Check Availability
Luxury Room with Balcony
7

Luxury Room with Balcony

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
Luxury Room Without Balcony
5

Luxury Room Without Balcony

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Towel
Room Amenities
Check Availability

Guest Reviews(46)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.7
  • Service3.7
Armağan
October 26, 2022
Location is good in hotels area, breakfast is average. Rooms are not so clean.
Anastasiya Malysheva
November 6, 2022
Very helpful personnel, great restaurant.
Guest User
March 22, 2024
Hotel Surya is just 5 km from the Kashi Vishwanath Temple and has all the facilities like restaurants, swimming pool, car services and musical entertainment during weekends. Unfortunately there were construction going on during our stay and the loud noises and paint smell made it a bit irritating. It has big restaurants and a bar which gets quite crowded during weekends. The food is very good and they prepare as per your likings. We specially would want to compliment the F & B ***ager, Mr. Ravi Gupta who paid personal attention to our requirements and took care of us specially. His attitude and customer services are a asset to the hotel. The Cafeteria team were very efficient and hardworking and try to keep the ever de***ding guests happy with their services. We were also happy with the housekeeping services who did a great job. Special thanks to all the drivers under their able ***ager of Mr. Shailendra Singh who apart from driving you to your destination will enlighten you with the rich history of the places and also act a guide and help you with all the darshans. This is one aspect which the property has which makes it unique and very helpful. The one major issue this property has is the mosquitoes. Even with fogging the pests are present at all times. The evenings of weekends have musical perfor***ces in the lawns which is a very beautiful experience but we could sit in that area even for one minute. Some serious pest control needs to be done
Guest User
March 18, 2024
We booked Hotel Surya by looking at the room and other pics they posted on their website n other booking platforms. In reality it was all different. The rooms were poorly maintained and was full of Mosquitoes. Had to kill at least 20 of them before going to bed. During my 2 nights stay, they did not clean my room even once. When I complained they came to clean at night around 9pm. But I refused as it was late n I had to go to bed. All in all its worst experience n I would recommend not to stay in this hotel.
Guest User
March 17, 2024
good clean rooms. they have mosquitoes due to the greenery (but they give good knight liquid) . so that is not much of an issue. its about 10-12 min from railway station (always ask rickshaw to take u to platform number 9 (that is the closest). from platform 9 there is a escalator and lift. so no issue of climbing up for senior citizens. toilets are very clean. breakfast and restaurant is very good. will stay there again if i go to varanasi. overall spacious property. adequately staffed.
Guest User
March 17, 2024
The room service is the worst I have ever seen. You have to wait more than 1 hour for a cup of tea in the morning. Even tea saches are not provided regularly in the rooms. We are living in the suite for last two days. Washroom issues are not addressed on time.
Guest User
March 8, 2024
My husband and I had the most memorable stay at Surya Kaiser Hotel in Varanasi. The staff of the hotel is helpful and extremely professional. We enjoyed every bit of our time at the hotel, hanging out in different facilities provided at the hotel, the restaurant, the spa, using the the laundry services. We would like to express our deepest gratitude to Mr. ***ish Shukla from the restaurant department of the hotel for organizing a splendid, very elegant and delicious banquet at the garden of the hotel. Special thanks go Mr. Deepak Kushwara DRM for his efforts and taking such great responsibility to keep us happy at all times at the hotel' s premises. Thank you so much and see you next time during our stay in Varanasi. Best regards, Julia & Anand
Guest User
March 8, 2024
Nicest room this holiday. Very rich and elegant atmosphere. Nice garden and excellent facilities for breakfast, lunch/dinner, roomservice, laundry service. Location good be better, but very affordable tuktuks in front of the hotel. Very friendly staff and always available. Received a very kind bag with lunch when I left the hotel early to head to the trainstation.
Guest User
March 1, 2024
The hotel is in desperate need of renovation. They have made rooms in every corner of the lobby and the luxury room we booked was the room whose window had a drain shaft view. When I refused to take that room, was offered more pathetic, hole like rooms in the dark alley with mattress and other material lying on the stairs. Seriously? Everything in the room is equally shabby, the towels looked like they have been used as footmats. One of the days, there was no hot water supply when went for bath in this cold winter. Breakfast has limited and repetitive items every day, Indian items are even lesser. Be ready to eat poori subzi every day Staff is less and cannot ***age the crowd at breakfast area. Items keep vanishing even before they are replenished and staff had tough time handling this. ***agers during Breakfast are least bothered about service and customer concerns. On our last day, could see families standing with children sitting on the floor to have breakfast. Service levels -- 0 Overall Customer satisfaction - 0 Overall Going to rebook - Never Overall feedback - Stay away from this hotel. spend couple of thousands extra but stay in a better hygienic place

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Cleanliness
  • 3.6/5
Health & safety measures
  • Thermometers available

Property Description

  • Opened: 1983
  • Renovated: 2016
  • Number of Rooms: 55
When you stay at Hotel Surya in Varanasi, you'll be in the historical district, within a 10-minute drive of Kashi Vishwanath Temple and Dasaswamedh ghat. This spa hotel is 0.3 mi (0.4 km) from JVH Mall and 2.2 mi (3.5 km) from Alamgir Mosque.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Canton Royale Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 65 air-conditioned rooms featuring heated floors and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Services & Amenities

Spa
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
Show More

Frequently Asked Questions

How much does it cost to stay at Hotel Surya, Kaiser Palace?

Prices at Hotel Surya, Kaiser Palace are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Surya, Kaiser Palace?

The closest airport is Varanasi Airport. It is 21.18km from the hotel and approximately a 34minutes journey by taxi.

What are the check-in and check-out times at Hotel Surya, Kaiser Palace?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Hotel Surya, Kaiser Palace provide airport transfer services?

Yes, Hotel Surya, Kaiser Palace provides airport transfer services.

What amenities and services does Hotel Surya, Kaiser Palace have?

Hotel Surya, Kaiser Palace has the following amenities and services: Spa, Massage Room, Parking.

Does Hotel Surya, Kaiser Palace have a swimming pool?

No, Hotel Surya, Kaiser Palace doesn't have a pool.

Does Hotel Surya, Kaiser Palace have fitness amenities?

No, Hotel Surya, Kaiser Palace doesn't have fitness amenities.

Does Hotel Surya, Kaiser Palace provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Hotel Surya, Kaiser Palace have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Surya, Kaiser Palace provide breakfast?

Yes, Hotel Surya, Kaiser Palace provides breakfast.

About This Property

Nearest AirportVaranasi Airport
Distance to Airport21.18KM
Nearest Train StationVaranasi Junction
Distance to Train Station1.59KM
Average Price FromUSD69
Hotel Star Rating3