DoubleTree by Hilton Winston Salem - University
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Winston Salem
DoubleTree by Hilton Winston Salem - University
Health Protected
5790 University Pkwy, Winston Salem, North Carolina, 27105, United States
Show on Map
Located in Winston-Salem, DoubleTree by Hilton Winston Salem - University is within a 15-minute drive of Wake Forest University and Hanes Mall. This upscale hotel is 0.5 mi (0.8 km) from Grand 18-Winston-Salem and 0.5 mi (0.8 km) from SciWorks.Show More
We Price Match
4/5Very Good·Cleanliness: 4.1
All 103 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolFitness RoomPublic ParkingFreeBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Smith-Reynolds Airport
(11.3 km)
Airport: Piedmont Triad International Airport
(48.2 km)
Train: High Point Station
(43.1 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
1 KING HEARING ACCESSIBLE JUNIOR SUITE
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
6
1 KING BED OVERSIZED ROOM WITH WETBAR
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
6
1 KING MOBILITY/HEARING ACCESS TUB
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
6
1 KING MOBILITY/HEARING ACCESS W/ROLL-IN SHWR
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
9
1 KING BED
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Phone Accessibility for People with Hearing Loss
Check Availability
6
1 KING BED JUNIOR SUITE/SOFABED/WETBAR
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Phone Accessibility for People with Hearing Loss
Check Availability
3
2 QN MOBILITY/HEARING ACCESSIBLE TUB
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
3
King Room-Mobility Accessible with Bathtub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Phone Accessibility for People with Hearing Loss
Daily Housekeeping
Bedding: Blanket Or Quilt
Check Availability
7
2 QUEEN BEDS
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Phone Accessibility for People with Hearing Loss
Check Availability
4
2 QN MOBILITY/HEARING ACCESS ROLL-IN SHWR
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
Hide Room Types
Guest Reviews(103)
4/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service3.9
Cooperleyb
October 16, 2023
The front desk person charged me several times of incidentals and the refund is a hard process.
K Lizzie
April 29, 2021
It was an ok stay wish had a jet tube
Zachary
January 15, 2024
I liked my stay and would stay again. It was comfortable and clean. Pillows we're nice, bedding was nice.
Staff was a hit or miss. A few were fantastic and a few clearly didn't want to be there.
All in all it was a nice place to stay. The parking lot was close and convenient.
Jacqueline
January 15, 2024
I was thinking that my room would have a refrigerator and microwave as it did stated as part of the amenities for my stay at this hotel. The lady at the front desk told me that some rooms have refrigerators and some don’t. They have 1 microwave that’s in the lobby of the hotel that’s for everybody to use. I wouldn’t recommend this hotel to anybody. Don’t stay here
Michael
December 25, 2023
We have stayed in this hotel before and came back for Thanksgiving weekend because we wanted to hit some hiking trails. This hotel is very clean and the staff is polite and nice. Checkin and checkout are a breeze. The only thing I did not like (and this has nothing to do with the hotel itself) is that one of the nights there was a man parked closer to us and told us “to be aware of our surroundings” - I did not felt as safe as my other trips there that night but the next day everything was fine and nothing else happened. I would recommend this hotel!
mike
December 18, 2023
We stay at the Double Tree at least two times a month and it’s always been great. This time was a little disappointing I have to say. The carpet had a few pieces of debris left after vacuuming. The shower had a long hair stuck to the side of the shower that was very noticeable. There was only a little bit of toilet tissue left in the roll with no extra rolls in the bathroom. It just felt and looked like the maids did a hurry up job. And we always get the Jr Suite also, which is the best room they have so we do expect it to be clean and top notch. We ordered room service for dinner and after waiting for an hour, I had to call to see what the problem was. They had forgotten to write down my room number so they had to make the food over again. That took an hour and 40 mins to get our dinner finally. Usually we have a great stay, but this visit was not so good.
Shelly
December 18, 2023
The first night at this property was terrible! We were in 220 it sounded like we were at an amusement park on a roller coaster ride with the elevators all night long. We did not sleep at all! The second night was just as bad! If you ever stay at this property ask to stay very far away from the elevators! I am happy to be home and finally can get peaceful night of sleep. The front desk didn’t do a thing for me !
Christopher
December 11, 2023
This was a very clean and comfortable hotel, especially the beds, pillows and an amazing bathroom shower. We definitely will stay here again!
Verified traveler
November 8, 2023
We stayed here for one night to visit Jolo winery. I paid extra for a deluxe room. We arrived at 4pm before many other's had checked in, and were put in an adjoining room with the ice machine backing the wall behind the bed. When asking about this, the front desk never offered any solutions or a different room. The next morning, we went downstairs to have coffee. There was no coffee, and when asking the front desk (who was just standing there) she directed me to the only staff working the restaurant. There were no plates, no tables to sit at because the entire dining room needed to be bussed and we sat waiting for coffee for 15 minutes. While waiting, we noticed the horrible service including staff making guests feel bad for trying to have breakfast. When we complained upon checkout of the ice machine keeping me awake banging. Once again there was never an apology, or any form of trying to solve the problem. She just said she would notify maintenance. For a Hilton- This was a HUGE disappointment and should be further investigated.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 02:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Clean
- 4.1/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2015
- Number of Rooms: 148
Located in Winston-Salem, DoubleTree by Hilton Winston Salem - University is within a 15-minute drive of Wake Forest University and Hanes Mall. This upscale hotel is 0.5 mi (0.8 km) from Grand 18-Winston-Salem and 0.5 mi (0.8 km) from SciWorks.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Outdoor Swimming Pool
Fitness Room
Public ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More