Letsos Hotel

Always been the letsos for us, never stayed anywhere else in alykanas. Stayed here multiple times and had amazing times until this holiday. We came with 2 new travellers to Greece. We were offered upgrades upon late arrival. We accepted, at a cost, had to be cash wouldn't take card!, as they were meant to be the "new" pool rooms. We'll what a shambles. Pools freezing, no sun on them! Rooms were not finished. My sons room didn't even lock. Rooms never cleaned. 1 bed made per day and not the other. Dirty towels provided. No hot water for 4 days. People constantly in and out changing cushions on sofa beds. Rude staff. Unhelpful. Belongings moved, cases opened, missing money. We reported all these faults daily and nothing was resolved. When finally speaking with the manager. We were frowned upon, called liars and racist comments were made. We were absolutely shocked with the way we were treated. We were ignored for the last 3 days of our holiday. We've never felt so unwelcome or awkward on any holiday before. I will never return to this hotel again. Ruined our family holiday. When reporting to jet2 upon returning to the UK, the manager lied and denied everything.

I had the apartment just down from the main complex which was still Letsos, I loved it, nice big studio apartment, hopefully when I book again I get 1 of those. The staff at the poolbar were amazing, very professional but also always had good banter with you. The surrounding bars were also very good. Met some lovely people over there, saw amazing sights and the sea is crystal clear and warm. Also the food was very tasty and reasonably priced.

This was our first visit to Letsos and after reading the reviews before we came, with it being a mixed bag, we decided to bite the bullet and book as we chose a deluxe room. There are both pro's and con's to this place, but we'll start with the negatives. *Whilst the poor area is good, very big, there are too many things that let it down. Firstly this pool isn't exclusive to guests of the hotel and this isn't clear when booking with Jet2. It gets flooded daily with local kids, and it's not just the odd few. It's swarms with up to 20 at a time. The age of these children varied from around 10-20 years old. They're not the quietest either and at times smoking **** (including youngest children) and frolicking in the pool when there are little kids around. It's simply not acceptable and the hotel staff don't do anything about this. Other holiday makers who aren't staying at the hotel also frequently use the pool. This should be clear when booking as when it comes to getting a bed, it can be a challenge, and when you're a paying guest, it shouldn't be. *Half of the amenities around the pool are not working. The beds in the centre are absent and when querying this, we're told that they're not ready (not acceptable when we're in summer). The hydro pool doesn't work. Loads of loose wires around the hydro pool. It's a shame as the pool itself is great (probably why everyone flocks to it). *No hot water! We complained every day for a week until we were finally moved. We were told every day by the hotel staff to leave it running for 10 mins and it'll get hot, never happened. We complained to the Jet2 rep (useless too), and she advised the same. We weren't the only guests to complain about this either after talking to many others. Even when we were moved, Whilst we got hot water at times, it wasn't consistent. *Air con issues in our original room. Again we complained to the hotel that it wasn't working and each time we were told it was on from their end. That's great, but if we're telling you it's not working in the room then maybe you need to listen. It turns out there was a fault with with the air con (our room was a duplex so there were two units, one upstairs and one downstairs). We chose the upstairs one as the xool air would drift down and when we complained on the 3rd time, we were advised that they switched on downstairs as upstairs had a fault. But they failed to advise us this so we had three days of paying for something we couldn't use. We made it clear that we wanted 3 days adding on for the days we couldn't use it and whilst they eventually agreed, it took some assertiveness for them to do this. Even the rep wouldn't ask them to do this and told us it was the hotels discretion (surely that's what a rep is meant to be here for?). *Aside from the pool, nothing else to entertain kids. Inside the old cocktail bar they have a pool table, air hockey, basketball game, etc. But they're all just stored there and not working, why?? *For pretty mu

No sleep at any point, loud BUT close to a very nice beach. Went on a solo trip as I noticed there was unseasonably good weather just before it turned to winter - I now wish I has chosen anywhere else! Let's start with the positives: The staff (all but 1) were lovely and went out of their way to make you feel welcome. The pool was gorgeous and there was always plenty of room (big plus)! The food, although often the same, was very tasty indeed. The beach was very close by and one of the nicest I've ever been too anywhere! The negatives (why I would not recommend to anyone): Sleep, the most basic requirement for a hotel? The whole reason you pay for a room? Yes, well forget it. Between the horrible cheap 2 stroke mopeds razzing past your window till the early hours, to the maintenance man or manager banging on the door of someones room for hours on end every day and shouting till late in the night, to the paper thin walls where any half-whitted selfish family can make themselves feel as though they are in the room with you, to the most echo'y corridor in the world, leaving no footstep or voice (no matter the time) unheard in your room and the leaving of the main front door open for all of these noises to travel right to your paper-thin door. I ended up being physically sick on my last day and it wasn't from the lovely food there. In fact, I was quite perplexed! I consulted my doctor friend (and google... I know) and it turns out it was simply extreme tiredness from not sleeping, something which was the most basic expectation of my payment for the holiday?! This all sounds like it's from a moaner (which is what I usually say when I see negative reviews before travelling). Well in fact, this is from a BLIND OPTIMIST! I've never left a bad review for a holiday and I've been on trips half the price. Opened a refund case with my credit card as I certainly didn't get anywhere close to the basic level you'd expect to have paid for. Would definitely stay near Alykanas Bay again, just somewhere you get the basic necessity of sleep. (Worth knowing: Wifi is good & free. Air-con is extra?! Drinking water is only provided at breakfast and diner, there is no refill point!? The 'fancy' rooms you see are ones you have to pay extra for, you'll be in the old loud ones else - Not clearly stated which is part of the reason for the refund)

We stayed here in May for 2 weeks and had the best time ever. We went on the boat ride to see the turtles, taxi picked us up opposite the hotel. We hired a car for a day, went to banana beach.. absolutely beautiful, well worth the visit. drove all over the island, went to se the lighthouse, found a windmill along the way. We really wanted to hire out the quad bikes but ran out of time. We went to the beach a few times, there are a few other hotels local and they didn't mind us using their pools as long as we bought a drink or something to eat, one of them had a few water slides that the kids enjoyed. There is also a waterpark nearby but we went out of season so it wasn't open, I believe they're open in June throughout the summer. The pool at Letsos is absolutely amazing, the one in the picture isn't there anymore, the new pool is incredible. we stayed in the deluxe maisonette, if you stay there you have access to a private pool, my kids loved it as there was a smaller pool off the side which they could play in by themselves when we weren't feeling the midday crowds of the main pool. Our room had aircon, a safe box, fridge and kettle. We went with the half board option so only had to eat out for lunch. The food was great and plenty of options to chose from, my partner wasn't overly keen on the food but he's quite fussy, there are options for the fussy eater like pasta and chips, the greek yoghurt was incredible! Really puts the 'greek' yoghurt you get in tesco to shame lol. There are plenty of restaurants nearby. We found a lovely ice cream shop and the best gyros ever just a few minutes walk away. We didn't manage to get to Iguanas but from the pictures and everyone else's feedback it seems like its definitely worth a visit. We felt very safe walking around everywhere we went, even in the car. The only downside to our holiday was that there was no entertainment at the hotel and the park was being refurbished so the kids couldn't use that. When we where there they were doing a lot of work, I believe they were building a gym, basketball court and games room at the time. I would go back here if there were more activities for the kids, my partner and I couldn't fault it but the kids did get quite bored. A kids club would be ideal then we would be back every year! Great food, lovely staff, some of the most friendly, helpful people you could ever meet. I hope to come back at least with my partner one day if there still isn't much for the kids to do.

After reading a few particularly bad reviews, I had misgivings when I booked a budget holiday at the Letsos hotel in Alykanas. How happy was I to have nothing to worry about! From the second Yiota met us at reception we were made to feel very welcome. We were shown to our room (602) and it was a standard studio (twin) with a sofa bed. Lovely, clean bathroom, basic kitchen with a kettle. I don't go on holiday to cook for myself, but the paraphernalia was there to cook a basic meal. No toasters, microwave or ovens, but for the price I paid I wouldn't have expected such. Beds were probably the most comfortable I have ever slept on. Safe in wardrobe, TV on wall and air con all available. My only one gripe is that the walls are paper thin, we had young people in the room next door and were playing music in the early hours very loudly, but they stopped after partner spoke to them. All in all a great place. Bed and breakfast and half board also available. Swim-up rooms, private rooms, family suites, something for everyone. I'd certainly go back again. Thank you Letsos Hotel for a great holiday base.

It's had a lot of work done to it and it's lovely. The new pool area is big and amazing. The picture on here is out of date. Its completely different now. Well worth a stay. It is central to the resort and near the beach...if you want to leave the pool area that is. There is a range of different rooms and sweets, some with there own pool, or a jacuzzi. But we can not afford it so are on the the budget end of things. We stayed in a self catering studio, which is very basic but adequate. A few little *******, not enough room to really cook, but how much do you cook on holiday. It would be good to have a toaster as standard in the room, but you can leave a €10 deposit to get one from reception. All on all, I'm happy to stay again, and will be in June. A point to add, I left a not too nice review 12 years ago, which is rare for me. We have been seeing the work done on it over the years, so gave it another try. Thankful that we did. Oh and this time we had hot water. Happy days, roll on June. Susan Fern xx

Writing this an hour before we sadly leave Alykanas...I'm a seasoned pro for going on holiday to Spain...so with a little bit of caution my wife to be said...let's try Greece...yeah sure why not and to be fair as we landed I thought oh god what have I let myself in for...bur...very smooth pick up by our transfer coach took us to The Letsos Hotel on the *****...and we was warmly greeted and shown our rooms...my heart sank because I love a bit of luxury on holiday and I want my wife to be happy too...the room was basic...some will say all you do is sleep in it ...which is true but you hang your clothes up..you shower in there and if needs be have a little siesta in there...my wife loves her tea...there was no kettle ...and no lights in the bathroom...so not good start and the view wasn't the best and the people next door was chain smokers and it felt I smoked 20 woodbine a hour...so straight down to reception..the light bulbs was put in and was given a kettle that was dangerous and set off smoke alarm...wasn't happy so...did what most people did and upgraded...200 euros...and tbh it left a bad taste in my mouth...all rooms should be of a livable comfortable standard...the upgrade is a sneaky way to shell out more money and I got air conditioning too...another 50euros.. totally pointless..didn't need it...the upgrade roon is superb with our own pool outside...its a little bit of heaven...but given the option in the way I was ...I didn't like that..very sneaky... Alykanas is fantastic...its what you need and more...food is fantastic the drink was fantastic and the weather...7th to 14th October has been beautiful...the beach is beautiful..(apart from one sour kraut telling me to turn my phone down...so he could hear the waves..but then ruined the karma by chatting loudly on his phone) other than that minor episode...it was beautiful on the beach...we did try the pool but for such a massive area everybody sat together which was suffocating if you wanted to swim...felt like again I was ruining there peace...we did go on on trip..the train ride..that was unusual..the first stop was a place that I could only describe slightly messier than my sons bedroom...very strange...very eerie...on to a church..that had magic healing water...that stank...and over the road to a little taverna for a free glass of vinegar and in my case a plate of chips...so that's a good little business plan...you pay 20 euros to go to a place that you buy a pretty basic meal from...I think it was all linked up..family business... I'm just saying as it is..miss a beautiful place and we will be back sometime..but be aware of the ways of creaming your well earned money... Saying that apart from the reception scams the staff was fantastic...lovely The hotel after the upgrade...a 10..before 3...the pool..5...our pool 10 Restaurants and food..10 Beach...10.. Would I go back to the Letsos...nah... and that opinion was shared by many we spoke to here and are now at other hotels... Would I co

Lovely hotel . If you want 5 star quality with a 3 star price tag look no further . Staff are welcoming . October holiday and the place is quiet which is a bonus . The room has a private pool and the main pool and bar is by far the best I’ve ever seen . We are in room 111 and it’s perfect . Point to note the bed is super comfy memory foam . Thank you Letsos , highly recommend!