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Hotel Shipka
3.6/542 Reviews
Me and my family had a stay booked in August at this hotel. I will be honest from the get go - the hotel claims to be a 4 Star place, but it's really just a high grade 3 star establishment, and I'm not saying it's a bad thing, but it is a bit misleading. The Hotel lacks in atmosphere and feel, but it's very nice and clean, no issues with hygiene. The staff is really-really nice, not everyone spoke good English, but communication is not impeded, and they were really helpful. I really hope their work is well appreciated and rewarded. The outside and indoors pools were really nice and clean as well, although the water was a bit cold at first, but still enjoyable. The poolside bar was really clean, and whenever there was a crowd there, the manager/owner would help out so everyone got what they wanted in due time. The rooms are a bit small, there's not a lot of space for your belongings, but if you plan on spending most of your time on the seaside or touring the city, then it won't bother you, like it didn't bother us. The cleaner ladies are sweet and really helpful, whenever we needed help, they were there for us. The all-inclusive food options were a bit limited, there were about 12 types each time they served food, including salads, meats, pasta, vegan food, french fries, soups, sometimes they would serve special dishes as well. The limitation on food variety is really acceptable though, so you don't have to worry about not having anything to eat. The only issue I can think of is that the food runs out quickly, so you might have to wait until they replenish the food that ran out. There are other amenities as well, but sadly I did not try them out, such as a pool table, football table, a sauna, and maybe others that don't come to mind. We had a little accident with one of the elevators, it got stuck right before it could rise to the second floor; but the engineers got us out quickly, and the staff did an amazing service recovery, so the overall experience was not damaged. Nice job guys. Overall, a really great experience, the Hotel serves as a great place to stay at if you plan to enjoy the city and the seaside.
International Hotel Casino & Tower Suites
4.3/537 Reviews
The hotel is very central, looks nice from the outside & foyer, and the room was a good size & kept clean. That’s where the good stuff ends! The first morning we were woken up by the cleaner banging on the door for room service at 0830!!! We put the do not disturb sign on after that but they shouldn’t be there at 0830. The pool area looks nice but the whole time there is banging music playing so not relaxing. The lifts are few and small so you routinely have to wait ages for a lift. The real let down was the food. The restaurant caters for Middle Eastern guests who must like their food cold - Everything was cold! Breakfast was especially bad - cold eggs, pancakes, omelettes, the list goes on! Even to get toast was a challenge - 2 toasters were so low powered it generally took 4 passes to get bread looking brown! Each morning I left breakfast angry and still hungry. The hotel clientele is predominantly from the Middle East which I have no problem with, but if the hotel, supposedly a 5 Star hotel, are unable to provide hot, even warm, food then I would advise any British tourists to stay away
Luna Beach Hotel - All Inclusive
3.8/527 Reviews
Golden Sands Beachfront
The hotel exceeded my expectations! The rooms were cleaned every day and the staff was very polite and understanding. The food at the restaurant was great. Very varied and just as tasty. The desserts were also very varied and delicious. I also liked the place where the hotel is located. He is literally on the front line. Only the promenade is crossed and you are on the sand. The pool is not Olympic in size, but I think it is enough. The water in it is clean and pleasant.
Hotel Excelsior - All Inclusive
4.2/515 Reviews
I was amazed by how comfortable this hotel is. The food was delicious and the rooms were clean and really comfy. Even the beach isn’t that far away and the location is nice and chill. Responsible for our mood were the hotel animator and they were amazing. The activities were creative and the night shows and the music were great. Our kids enjoyed the animation the most and the vacation turned out great!
Park Hotel Perla
3.4/58 Reviews
Hotel Perla very clean, fresh looking hotel - just opened about week or so before our arrival following big refurbishment so carpets were lovely and plush, lovely decor etc. Rooms - very spacious, great decor, lovely big bed- very comfortable & lovely bathroom with big shower. Balcony with small table & two chairs - adequate for two people. Negative about room/balcony - no drawers, just open rail for clothes . Balcony rail seemed bit loose - reported to reception. Food - wow such a wide variety of options at breakfast, lunch & dinner. Few teething issues initially with food being cold/lukewarm instead of hot but soon rectified after day or two. Breakfast - cereal, pastries, toast machine, different varieties of bread, fresh fruit, yoghurt, jams, tea, coffee, orange juice, apple juice. Lunch - both hot & cold meat, vegetables, salad - different kinds & fresh every day, outside pizza oven - thin based and delicious in different flavours - salami, ham, mushroom, onion, tomato etc made fresh everyday, grill area - garlic mushrooms, onions, sausages, fish, chicken, made fresh every day. Fruit available - kiwis, oranges, bananas, apples, watermelon, melon, plums, cherries. Dinner - similar to lunch but some Bulgarian food along with chicken, fish, cottage pie, pasta, pizza, grilled food, salad Snacks - pizza, pasta, spaghetti, sauces, fruit. Ice cream only from 3-5pm which thought would have been better to be earlier. Bars - two outside bars with one linking to inside. If taking drinks poolside given plastic cups for safety. Bar staff very friendly and helpful - local spirits, beer, lager, wines - red & white, cocktails, soft drinks & slush drinks. Entertainment - fabulous entertainment team Ellie & George who were on hand daily trying to encourage guests to take part in mid morning exercises, darts competition, pool polo etc. also had small tables & chairs with paper/crayons for children . Very engaging and friendly team. Pools - 1 small shallow pool suitable for children and slightly bigger pool for adults. To get into pool was rail with steps - from pool edge to first rung of steps was very steep. I have slight mobility issues - two arthritic knees so step was to far for me to use so ended up jumping in. Unfortunately when trying to get out on rungs of steps I ended up falling on bad knee so life guard had to run & help me out along with my hubby & sister. Very embarrassing but hurt knee/leg in the process resulting in me being too scared/apprehensive about going in pool again. Ramp & rail - there is a ramp & rail leading from reception area to pool side - this was very steep and rails very shaky. Not ideal. Guest Support - young girl called Gabby stopped and spoke to guests to ask for feedback on food, facilities etc. she was really lovely and engaging and made note of all queries/complaints. All staff on the whole very friendly and accommodating - reception staff (young girls) very dour and miserable at times - think lacked
Grifid Arabella Hotel - Ultra All inclusive & Aquapark
4.3/544 Reviews
This is a very nice hotel that's located a very short walk from the Golden Sands beach. Our room (439) was clean and had a great view of the hotel courtyard and the sea. If you want a great view of the sunrise, the view from this room is a great one. On the balcony, there was an extendable clothes drying rack, so there was no struggle to figure out where to hang our wet swimsuits and towels. Security is also good. The room doors operated on card locks and there was a small safe in our room. The safe was not big enough to put a laptop computer in, but certainly big eough for mobile phones and smaller tablet sized mobile devices. All the staff were friendly and attentive and all areas of the hotel were clean and well organised. The offer of food at all meals was very wide, it really was difficult sometimes to decide what to eat. All food was freshly prepared and presented in a self-serve style. The wellness section of the hotel was also very nice and we got very good back massages there. The hotel has three small swimming pools, two outside and one indoors. As good as this hotel is, there are areas it could improve: The main way to get to the beach is through a gate at the back of the hotel property. There is a large, steep set of stairs to go down from the gate to the road that leads to the beach. If you have mobility issues, you may need to find a different way to the beach. The three swimming pools at the hotel all keep the same operating hours, it would be nice if one of them could open later and stay open later than the others. Noise from activities going on in the hotel courtyard is a big obstacle to sleep if you have a room that faces that way. Every night, there was some organized activity going on until late in the evening. Even closing our room window didn't block the noise. Perhaps the hotel could consider putting sound proof windows on the rooms that face the courtyard.

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Hotel Information for Tourists

Number of hotels128
Number of Reviews 35
Highest PriceUS$211
Lowest PriceUS$16
Average Price(Weekend Night)US$89
Average Price(Weekday Night)US$87