The car rental fee was transferred twice, eventually resulting in an upgrade to a higher-class vehicle. The car was new and clean, and delivery and pickup were punctual. The service was excellent, and WhatsApp responses were quick. A minor issue arose when returning the car: unavoidable damage was discovered. Because I hadn't carefully read the insurance terms, I was initially told I had to pay 200,000 yen upfront. While the insurance claim was successful, the compensation was calculated at the exchange rate. A satisfactory resolution was reached with customer service, though it was time-consuming. Overall, it was a positive car rental experience.













Authentic Kashiwa Station supplier ratings