Tulsa|15.65km from downtownWhen you stay at a Renaissance, you expect high quality which is normally the standard. Not here! I have the highest status which means I am loyal to Marriott. This is the worst full service hotel I have ever stayed at. I was proactively upgraded to a suite which was much appreciated. Upon entering the room, it smelled like sweaty feet. Then we noticed a red stain on the carpet as well as a dirty stain under the cocktail table. The wood cabinetry under the bar counter top was heavily beat up and one of the closet doors not only swung from side to side but inside and out of the closet, hanging only by the top track. In addition, the arm chair arms were very worn and there was a resident moth. That was our first room. We were moved to another suite which was pretty much the same including red stain on the carpet. This one didn’t have a sweaty feet smell so we stayed. The wood cabinetry was even more beat up, down to bare wood in some spots and the resident moth in this room was dead in the crevice between the wall and carpet. Staff was pleasant, except for one woman who appeared to be of authority. When I approached her at the front desk, she continued doing what she was doing then passed me off to another employee. Not one pleasantry was exchanged. Despite the masks are mandatory signs all over the property and all over Tulsa, I observed this employee walk from the front desk to the restaurant, then come back and feed the fish, later at the front desk and through the door to the back office, all without a mask on. On the positive side, the assistant manager, who also cooked our breakfast, was extremely friendly and made a tasty breakfast. We appreciated that we could get breakfast as many of the M Clubs and concierge lounges are closed and not offering any form of breakfast. The bed and pillows were very comfortable. Other than aforementioned issues, the room was clean. This hotel needs some serious attention. I was actually in awe of its disrepair.