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Business travel Hotels Near St. Cloud

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4.4/5Excellent23 Reviews
Midtown West New York|6.17km from downtown
The most story-telling hotel in New York is as old as the St. Regis in New York. Marilyn Monroe, the great Gatsby, the Beatles' visit to New York, the smell of women, Home Alone, Trump, are all related to it. The bathroom of the hotel is spacious and the faucet is gilded. The disadvantage is that many of the hotel’s rooms with stunning views facing Central Park have been sold to celebrities as private apartments. For example, a room on the 18th floor was sold to Tommy Hilfiger, which was worth 50 million US dollars at the time and was a famous mansion.
FromUS$1,410
4.5/5Excellent73 Reviews
Times Square New York|5.12km from downtown
Somehow, a tax of $ 40 per day was charged, forcing $ 10 for dry cleaning, $ 25 for catering, and $ 40 after tax. Since the room charge is prepaid, all costs should be included. This hotel was booked on Booking. This fee was not charged. The prepaid fee was the actual expenses incurred. The consumption was made plainly. Now it is inexplicably cut and feels very bad. Generally, foreign hotels pay a city excise tax at checkout, only a few dollars. This Ctrip platform seems to be competitive in price and actually implies a high additional cost. The consumer is not a fool. These costs will ultimately fall on our heads. The current practice is no different from commercial fraud.
FromUS$259
4.6/5Outstanding27 Reviews
New York|1.65km from downtown
The hotel mainly focuses on environmental protection, so there is no disposable toothbrush, and slippers can be asked for at the front desk. The location is not as convenient as in Manhattan, but the terrace view is really great! It's quite close to dumbo. The service is very enthusiastic. The room is ordinary.
FromUS$521
4.4/5Excellent128 Reviews
New York City Center New York|5.31km from downtown
I think I still want to say something about this experience: Let's talk about Ctrip first, I really have to boast about it. We booked a double bed room on Ctrip. Later, after entering the room, we found that it was a double bed. Contact Ctrip immediately. After checking it out, Ctrip confirmed that our set was indeed a double bed, and told us that we could directly change to a double bed room. After contacting, I found that the original room type no longer had a double bed room, and replied that let us directly upgrade the room to a room with a large bed room, and then make up for the difference. I went to the front desk and asked. At present, there are only suites in the big bed room type. If you want to upgrade, you need to add more than 300 US dollars a night. Ctrip said no problem, let's change directly. Have to like it! Let's talk about the hotel, the location is really good, it is very convenient to go anywhere in New York, whether it is shopping, eating, or a taxi, it is very convenient. Several of the more important attractions can be reached on foot. But apart from the location, others really need to talk about it. The service is basically the same. I came back the next day after staying, and found that although the rooms were organized, they were not at the same standard as the five-star hotels in China. The sheets were all hanging out without being tucked back. We changed the room and lost a pair of glasses, and contacted their various departments for two days before getting it back. On the day of the final check-out, we stored a few luggages. We all pushed the luggage into the warehouse and pushed it out. I don't even know what kind of warehouse in the country stores luggage.
FromUS$286

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St. Cloud hotels Review

3.3/59 Reviews
Chelsea
This was an incredible experience. It starts with the doormen (who could not be more accommodating or welcoming) opening the doors for you with your luggage. They are amazing resources for hotel processes and go out of their way to provide you with anything you may need. Then there is the front desk staff, who are great. We came here for a birthday, and the front desk reached out to me separately to coordinate a surprise for my girlfriend! The room is even more beautiful than I could imagine, with perfect lighting and shade control through the panel. The iPad in the room makes ordering anything from food to laundry service seamless. As an EQX member, I received free gym clothes laundering, which allowed me to pack lighter for the trip! It’s also delivered within 2 hours of pickup, which is unheard of at a normal stay with laundry. The gym is big and had plenty of equipment. Exactly the layout you would expect from an Equinox, and it wasn’t busy either weekend morning. My only complaint is I did not enjoy the pot of coffee, but that is more the fault of La Colombe roast than EQX hotel’s. Lastly, the location is perfection. Hudson Yards is a blast, and it has an easy in/out area for ubers/cabs to drop off/pick up. Strongly recommend. This place was worth every penny.
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FromUS$875
4.2/510 Reviews
New York City Center
Stayed there for 4 days and it was probably the worst Hilton brand experience I ever had! 1. Room A/C is noisy !! And it's right next to the bed! Was in room 901 had to down grade to 405 because the A/C in 901 sounds like a train running on rail! Moved to 405 it got better but not that much better, sounds like a airplane cabin instead. 2. If you book king bed with walkout balcony, you will be surprised how much you are misleaded to think there is a balcony. It's literally a balcony about 10 inches out. The only way to get a real balcony is to get a room to the back side, but note that there is no table or chair. It's pretty much no good. By the way if you get a king bed, it's so tiny you don't even get a table to eat on. And the queen bed with desk gets you a table that's falling apart for 1 person to eat on. Plus I am sure that queen bed is not even real queen size. It's really like a full size bed. It doesn't even fill the entire bed frame they had there. 3. Poorly maintained and not clean! With all the covid19 going around you'd think they make sure they clean it well. But nope they don't. There is mold in the bathroom glass and shower. They uses pump bottle instead of one time use shampoo. There is a fridge in the room and it wasn't wiped down. Table … nope not clean, night stand..Nope not clean, coffee maker , nope not clean, the capsules were missing and not refilled when we checked into the room. The book on shelf display has dust on it so it's not wiped down. Tv has alot of finger oil prints on it. And the floor omg so dirty. The vents from the A/C is so dirty it's unbelievable, while it's also poorly designed. You can have the a/C blow at your face all night (with blackout blind open) or running full power all night (with blackout blind closed... Because the blackout blinds are right on top of the A/C vent. Yup so you can sleep cold and bright or hot and dark. Did I mention the shelf's and lights are broken as well? 4. Weed! You like weed?! If you do, you'd love this hotel, in this hotel people smokes weed and even if you report to the front desk in this smoke free hotel, they don't do anything. They say they will charge them cleaning fee. But how's that going to solve my issue of enjoying a drug and smoke free hotel? Nothing. You get to smell it every night, especially in the elevator. When I report it, they ask me if I can identify which exact room it's coming from. Yup they expect you to be the drug sniffing dog from the airport. 5. You don't get anything. Gold member gets 2 bottle of water for the entire stay total! if you remember to ask them. No breakfast, no upgrade, nothing else. Yup nothing else is available to you from this hotel, no slipper. In fact if you want new towel you gotta ask for it. Do you own cleaning or request it daily. 6. After they changed my room, their system charge me the wrong rate. I had to ask them to fix it. Well front desk told me, I had to call Hilton honors to fix it myself. They can't do it. Too
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FromUS$238
4.1/515 Reviews
Times Square
There are not many people who comment on it. The hotel is on 49th Street between 7th and 8th Avenues. The roads in Manhattan are easy to recognize, just right and street. Start on Fifth Avenue and then sixth, seventh, Broadway and eighth. In the middle is the street. The Port Authority's main station (that is, the coach station) is on 42nd Street, Times Square is on 47th Street, and the subway can be a 50th Street station, very close. A lot of food nearby (Ichiran Ramen, Shake Burger, Michelin Steak House). The hotel is not a well-known brand in the chain, it is relatively small and not luxurious, but the price is not cheaper than the surrounding Marriott or the like. Last year, I stayed at Marriott very large. The exterior looks larger and more luxurious than this. After all, his infrastructure is very early. But this good place is closer to Times Square than the quiet Marriott there, rooms have microwaves, coffee machines, free fruit and apples, bananas, potato chips, ice water for 24 hours downstairs. There is coffee and tea on the second floor, and friends can sit there. There are slippers, umbrellas and toiletries in the room. L'Occitane. These are not available in American hotels. Dental appliances are not. I booked an agent's twin room at Ctrip at first, which was 500 yuan cheaper than the official website. There are two types of twin beds on the official website. One is ordinary and the other is a barrier-free room with a handrail. The difference between these two types is 500. The double bed marked on Ctrip did not say that it was an accessible room. I booked Ctrip for a small farmer. The fact that I got the room was a barrier-free room, and that 500 was not bad. And it was very low on the third floor. It was super dark in high-rise New York. I went to the front desk to upgrade the suite. The front desk gave me a good discount and added me 50 dollars a day. Hall, bedroom with double bed, double sofa bed in the hall, both bath and shower, and 3 cloakrooms with bathrobe hangers. Ctrip's hotel booking is really very metaphysical, the price and official website are not bad, the room type is difficult to determine, I have learned lessons before. Anyway, the hotel location is convenient and the facilities can be serviced or not. The price is not bad. People do not look at their choices. There is a parking lot on the side of the hotel, and you can also park on behalf of the guests. On the side is the Ambassador Theater staged by Ryoko Micura of Chicago, which is opposite the Mormon Theater.
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FromUS$179
3.5/515 Reviews
Greenwich Village
The breakfast was good but very small. The painting on the wall of the room was original and the quality was great. Everyday the lobby bar was full of people, mostly young people. According to the local residents, the clothing week was full of talented men and women. It was the four days before the municipal government dug for 3 days. The road stopped for three days of water. Sometimes it was too tight to go out and go out before 8:30.
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FromUS$319
4.5/57 Reviews
Chelsea
I had a great stay here earlier this month. Prior to check-in I reached out to management to see if they had any rooms with a bathtub due to a surgery I had scheduled. The GM, Chris, was quick to reach back out and block me one of their accessible rooms and clearly had taken note of my preference for a high floor as well which is appreciated as a Titanium Elite. Matt at the desk really stood out over the course of my four nights on the property. He was always on it in remembering my name and made a point to check-in on me following the procedure. He had a great recommendation for lunch that was truly tailored to what I was asking for with all the restrictions I was given post-op. Minor issues like missing remotes and a broken chair were addressed reasonably fast. It seemed like the property was trying to work through some bad furniture that they got delivered for their opening still as even the replacements were still a little wonky. The bed was exceptionally comfortable and the desk is a lot better than what other new properties are trying to pass off as a workspace. Pro Tip: Book of Mormon makes a nice mousepad since the laser doesn’t do well with the glass. Internet was fast and reliable. TV was updated with all the streaming services like Netflix and YouTube to give you plenty to do if you must stay in the room. Rates were reasonable and due to current events points were offered in lieu of food and beverage and the destination fee was waived due to the restrictions in place. I believe the bar re-opened during my stay but I had enough pain meds that I didn’t need to add any booze to the mix ;-). I’d gladly return again in the future and am watching the rates daily in case a good deal comes back around like last time! Thanks!
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FromUS$239
3.5/518 Reviews
New York City Center
very good. I did not expect that hotels in the United States could achieve this level. Arrived at the peak of the stay on Friday afternoon, I was told that I had to wait an hour to go to the restaurant next to my lunch. When I asked again, I was upgraded to a suite. It is much better than the St Regis service in Florence, and the breakfast is just fine. The typical American breakfast, which can eat 50%, is very good. Oh. Breakfast is a single point~ Shopping for a meal is recommended to go to the northeast for 3 minutes to Madison Ave, better than Fifth Avenue, too few people.
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FromUS$985
4.1/510 Reviews
Chelsea
We booked the West End Suite at Colonial House. From the moment we booked to the moment we left the staff was amazing! So polite, kind, courteous and friendly. The suite was incredible.. so large and well arranged. A great view of the garden. The kitchen was so awesome to have. The suite was beautiful, hard wood floors , well decorated, warm, inviting and spacious. If I was traveling back to Manhattan, the first thing I would do is book this suite! The continental breakfast and the company out in the main area was great every morning, the coffee was great! Family takes a minimum of one trip a year and every member of this family agrees that this was the best place we have ever stayed.
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FromUS$165
3.6/517 Reviews
Times Square
The hotel is in the city center, good location. It is convenient to go to various attractions in New York. But the facilities are a bit old. The bed is not very comfortable, too soft. It sunk in the middle.
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FromUS$239
5/511 Reviews
New York City Center
I read a lot of comments and chose this hotel. I really didn't choose the wrong one. The location is very good, whether it is a long-distance bus or subway, or take the airport bus to the airport, or want to go to the Grand Central Railway Station, very close. . . There is also Times Square. . . At the intersection of 41st Street and Madison Avenue, the door is small, mainly the name on the door is written in a special font, which made us not notice when we first went there. 200 meters away from the New York City Public Library, which is not 200 meters away from Fifth Avenue, it is not necessary. There are three types of rooms in the hotel, which are about 19, 25, and 33 square meters, and 19 is relatively small. I booked 25 for the second night, but the order information sent by Ctrip to the hotel was wrong. The first night I checked in was the 19 room. It was very late to react. The size of the room was wrong. I coordinated with the front desk and Ctrip. Ctrip immediately found the problem and made compensation, and moved to the largest room of 33 the next day. If it is a single person, the room of 19 is enough. For two people, the baggage can't be opened, and it can only be put to the bedside. In addition, in particular, after the store, the hotel charges a fee of 20 US dollars per day. This fee is breakfast, all-day coffee snacks, afternoon tea, which is very worthwhile. Especially afternoon tea, with cheese, fruit, a variety of small snacks, red and white wine and champagne. . . . In addition, this location is on 41st Street, when the 99th Street in Central Park in New York is basically a full 2km. I ran in the morning and ran another 10km in Central Park. I am very happy. Central Park is a must-see for everyone who loves sports. Running, cycling, and dog-walking are all very good. . .
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FromUS$263
3.8/514 Reviews
New York City Center
Very interesting hotel, a little hostel taste, but it is the pattern of the hotel. There is a personal bathroom, and you can easily find food around. Good location, not far from the subway. Get off the plane from JFK and take the Greyhound bus to the Port Authority station. This is a good place to stay.
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FromUS$98
4.2/562 Reviews
Midtown West
The hotel is located south of Central Park, two streets away from the park. The exterior walls of the hotel are being renovated, and the shelves are not seen. The road at the entrance is also under construction and is enclosed. Next to the hotel is Starbucks, when there are many people. Many office workers leave wherever they buy breakfast, mostly tourists. Hotel facilities are older, but check in and check out are fast. The subway station is also close. There is a bakery on the first floor, cakes and coffee, and where to eat breakfast. The decorative paintings in the room are portraits of people, and the bedrooms and bathrooms.
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FromUS$199
3.8/547 Reviews
Times Square
There are not many traditional Chinese hotels in the empire. They are not many Chinese, hidden in the downtown, but they are prosperous when entering, quiet, comfortable bedding, rich breakfast, especially convenient transportation. Just around the corner, Broadway Theatre is waiting around, Times Square is brightly lit, and the World Fashion Center is in full swing. Because it suits my preference to stay for three consecutive days, it is highly recommended that people of the same taste stay.
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FromUS$287
4.6/512 Reviews
Upper West Side
The hotel is located on the Broadway side, leaving the 72nd Street subway station quite close, the location is ok. The hardware facilities are relatively old, the room does not provide toothbrush, toothpaste and slippers, and the front desk service is quite good.
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FromUS$309
3/511 Reviews
Times Square
Hotel location is very good. Three minutes walk from the port authority station. It is close to Times Square and rockfeller. The front desk of the hotel looks very good. You have to queue up to send your luggage downstairs... but the room is completely different. The room is very small. For a long time, when the water is cold, it is very hot to call the front desk.
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FromUS$90
3.6/516 Reviews
Gramercy
The hotel is in a good location, just 5 minutes walk to the Empire State Building! However, the room is different from the domestic ones. There are no slippers, no toothbrush and toothpaste, and there is no water! You need to bring your own! The room is small and the overall feeling is like living in a slightly better hotel! On the edge of the hotel is a Parisian sweet can go to buy some bread for breakfast, including several Korean restaurants nearby are also open 24 hours!
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FromUS$119
4.3/529 Reviews
Times Square
First of all, Ctrip information is inaccurate. All the guests of the hotel provide free breakfast. The Ctrip room type is written without breakfast. I have encountered similar problems several times, Ctrip should pay attention to it. The front desk of the hotel will also increase taxes and service charges. Nearly $ 30 a night, which is quite expensive. The hotel is in a good location, within walking distance of Times Square, Fifth Avenue and several subway lines. And there are many popular restaurants nearby, which is a good choice for tourists. In Manhattan, where the land is so rich, the rooms are not small. The disadvantage is that it is too old, the facilities are very aging, and the hotel is poorly soundproofed. In addition, hygiene is also very scribbled. The free breakfast at the hotel is bread slices, muffins, fruits, yogurt and oatmeal. It is very simple. The only hot food is toast the bread slices. The Chinese stomach still can't eat ...
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FromUS$161
2/511 Reviews
Chelsea
They advertised Complimentary Breakfast , that occurred once during our entire stay , that was Sunday. Told Monday and Tuesday - no food . Monday, ran out and the staff indicated they didn't have a credit card to buy more food. Tuesday a sign was posted indicating management changed the policy on Complimentary Breakfast. Arrived from CA on red eye at 11am Sat room not ready no big deal ( expected) . Came back at 3pm set up in Donna Reed rm 404 to a moldy bathroom that they would not let us move out of until Monday . Monday got moved to 402 where TV and bed were broken, phone did not work , moved again to another room 404 ( Ann Margaret) no working phone , but no mold in bathroom Complained to management Took pictures, have pictures which were provided to your staff This place has charm but not the charm it's advertising nor the pictures used to embolden the look/feel of the place. False advertising Requesting a refund as the staff lied consistently , forced us to stay in a health hazard room for an unnecessary amount of time. The day we left the contractor hired to deal with the moldy Donna Reed bathroom thanked us for the referral and work No face towels were ever provided after repeatedly being asked Channels available on your TV required re-scanning 2x a day to view properly The extra locks on the doors to the rooms don't lock , but not a worry as I room bound as I got was sick, so any one breaking in would have caught me throwing up in the moldy bathroom I've written to NYC BBB the NYC tourist board. It feels like this place went thru some sort of major management change from the time I researched booking this place to the time my party arrived
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FromUS$125
4.2/523 Reviews
Times Square
Hotel location is very good! Downstairs is Times Square and Broadway! Then there is no more! The room was very broken. I upgraded the top floor of the suite and the facilities were very old. The tea bar does not have a capsule coffee machine or a regular coffee machine tea bag. Really sorry for this brand of W! This hotel is really good except for the view.
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FromUS$223
4.2/517 Reviews
Gramercy
The bed was very comfortable, the booking was a wonderful room, a big bed, and the front desk was kind enough to ask if you would have an extra bed. There is a supermarket next to it, you can buy something very late. I received 100 dollars of dollars and returned to it in three days.
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FromUS$271
3.3/516 Reviews
New York City Center
I don't know if the hotel in Manhattan is just this price level. It is very expensive but it is really an apartment building. There are two households and eight households. That's it, just come back to sleep at night. Breakfast bread yoghurt with bacon or sausage and coffee with drinks. It's very simple. There are no places to sit for a long time. If you go to the Fifth Avenue area of Times Square, it is recommended to stay at the Central Park store, a little closer.
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FromUS$199
3.6/512 Reviews
Times Square
The location is excellent, the hotel room is small, but the technology elements are combined and the experience is good.
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FromUS$195
4.2/5155 Reviews
Times Square
The location of the hotel is particularly good. The Empire State Building, Fifth Avenue, Central Station, and the public library can be reached on foot. There are also several subway exits nearby and overall the traffic is very convenient. The facilities in the hotel are quite complete. Shampoo, conditioner and soap are all available. Disposable toothbrushes must be picked up at the front desk. The only drawback is that there is no hot water bottle and no way to drink hot water. Comes with a night view outside the hotel.
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FromUS$137
4.4/527 Reviews
Midtown West
Before I went to see the reviews, I specifically asked for a room away from the elevator. . . . The floor of the room is very high and the hygiene is average. In the room, I found the glasses that were pulled down by the guests before, and they were still very expensive frames. . . To the front desk. . There is a street corner deviation between the location of the taxi in front of the hotel and the actual location. . The hotel reception can also help book a car to the airport. . . Watching drama on Broadway and going to the Lincoln Center are not far away. . A taxi is required to go to the metropolis. . Because I lived in New York for 9 days. . A few days later, the refrigerator broke down, and the master worker came and said that the repair was not good. . . Fortunately, it was withdrawn. . . Traffic, location and landscape are good. . . Have stayed at several hotels in New York. . . This one is relatively new. . . JW or something. . . The building is a bit old. . . In fact, it is like that. . . The favorite I actually lived in New York is Sofitel. . . But beautiful landscape. . This time it was mainly to watch the show. . . No choice
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FromUS$280
4.6/518 Reviews
Gramercy
The hotel only has domestic three-star standards. No slippers, no toothbrushes, no free mineral water. The air conditioning is very noisy and the facilities are old and will not stay next time. Sorry, this brand of Hilton
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FromUS$127
3.1/516 Reviews
Midtown West
Hotel location is better. Everything is around. One thing is very unsatisfactory. One afternoon in the hotel bed, the door was opened and the female staff member of a hotel was opened. About 35 or so. But my door is on the chain so I can't get in. I looked away and left. No knocking on the door. No apologies. Did not say the reason. I was so busy forgetting the feedback. It’s very angry to think of it now.
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FromUS$179
4.4/533 Reviews
Times Square
Stayed in this hotel for a total of 5 nights, the overall feeling is good. First of all, the location is amazing! One minute walk from the door is the subway exit, there are three subway exits for other lines, and it is only 5 minutes walk from Times Square. If you take a taxi to the Empire State Building, the major attractions such as the Statue of Liberty Cruise Terminal, the Metropolis, and the Natural Museum are not far away. It is about two to four kilometers away, and it takes about 100 to 130 yuan to get there. It takes more than ten minutes by subway. Room facilities are ok, slightly different from domestic high-end five-star, but still acceptable. The double bed sleeps more than enough for one big and one small. Even if there was no boiling water tool in the room, there was not even a coffee pot. I called for a kettle, and the result was urged N times in a row, and it was finally delivered almost an hour later! Inefficiency!
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FromUS$322
4.1/510 Reviews
Greenwich Village
I’m privileged to stay at the Incentra on a regular basis, several times a year, and I really do call it my home from home when I’m in New York City. I was looking for a replacement for my previous favourite hotel, Chelsea Pines Inn, however sadly since the hotel was taken over by new management standards dropped. Incentra was a natural fit. It does not feel like a hotel, each room feels like a self contained apartment with kitchen, bathroom and generous size bedroom. I make a habit of staying in the Stable Room, it’s on a lower floor and is street facing but the windows blanket any noise and I like to watch the world go by outside. The bed is one of the most comfortable. It’s large and includes quality sheets, blanket and pillows. On demand hot water results in a great shower. Generous towels and toiletries included. The location is in the West Village. The High Line and Meatpacking District is within 5 minutes walk. 14th / 8th Avenue Subway station servicing A, C, E and L trains is, less than 5 minutes walk and there is a bus stop right outside the front door. There is a restaurant serving great breakfasts right next door. In fact 11 second walk from front door to front door, sad that I timed it. Vincent, the weekend Manager is awesome and ensures that I always have a great stay. Reception and cleaning staff are equally brilliant. For me, this is my favourite place to base myself when I’m in New York City and whether you’re solo or a couple, like me, am sure you too will call Incentra VIllage Hotel your home from home.
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FromUS$228
4.5/510 Reviews
Chelsea
To the point: Maritime Hotel is in a great Manhattan neighborhood, the standard room I stayed in was small but very very nice and really quite. Maritime Hotel is in a great Manhattan neighborhood, the "Meat Packing District" which is really like a "sub" neighborhood of Chelsea. Either way, it's a great area. NYC subway is barely a block away. I stayed here two nights, March 7th and March 8th 2020. Room 311, a standard room. Full size bed which was very comfortable. Of course the pillows were lousy but I have yet to stay at any hotel where this was not the case. The room was not very big. Despite the dark paneling, the room did not feel small. The mirrors on one side helped to make it feel roomier as well. It was cozy in the very best definition. The room was small but it didn't feel like it. It was decorated to feel like an elegant cabin on a ship and it worked. Real wood paneling throughout. A nice soft headboard. Ample lighting and outlets everywhere which are needed more than ever with everything needing charging. I really loved the shelves on both sides of the headboard that had lights and more outlets. Bathroom was very nice. Big shower stall with nice shelves and a big mirror which was unusual but great. Well stocked mini bar thankfully had more than just alcohol. The biggest surprise was how insanely quite the room was. Though the entrance to The Maritime is on West 16th Street, the hotel straddles the very busy 9th Avenue between 16th and 17th Streets. You would think this would cause no end of noise in the room but I didn't hear so much as one car horn. It was so quiet that I actually put on white noise on my phone because it was TOO quiet. And I was on the 3rd floor. I did not get a chance to check out the restaurants in the hotel. The lobby is very cozy as well. I personally don't have anything negative to say about The Maritime. Maybe some people might find the rooms to be a bit on the dark side (something I thought was a plus).
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FromUS$249
2.7/511 Reviews
Greenwich Village
Stayed here multiple times over years. Most recent departure was as covid ramped up. Had just extended reservation from a long stay. Well known to management. They called me down to recheck in but when I got to lobby manager admitted tricking me to get me out of room: "actually we're closing down and didn't want to tell you that while you were in room." Ah, because they thought I was going to squat/refuse to leave? Nice. Unfortunately we'd made mistake of overlooking an extremely disturbing event a few weeks prior. It involved local known drug dealers hacking our phone from the next room (apparently for hours)--deleting/adding files and video recording screen of our phone. This was not a random crime. Wouldn't you know it? The staff when asked said there were no registered guests in that room--no way anyone squatted there. Despite presence of cameras everywhere, staff refused to check/allow access to videos and said they preferred being reported to the (real) police. Done! Lastly, during end of another (solo) 2-month stay, awaiting confirmation of final night's rate, management Pulled me out of my room around 1 pm until rate was confirmed and room paid for. I was ill at the time (winter) and management had me sit with a fever in the lobby, coughing and wheezing up a storm, for an hour before management confirmed the rate I'd claimed earlier in the day. This was a $5 discrepancy the front desk was confirming. They even refused to let me return to my room just to get pain medication and insisted on having a bellhop escort me to my room and back. After accepting 1000s of $$$ in prepaid hotel fees, this is how they treated a guest on his last day, over a $5 question on the daily rate. Also, there were a lot of errors and quirks that just don't happen other places. Too many times I'd call my one friend from my room travelking in town and BOOM! suddenly there'd be a bellhop at my door telling me there was an urgent matter at the front desk (grumpy false claims I hadn't paid incidentals deposit upon check-in; misplaced paperwork; constantly demagnetized room keys; AND bizarre hassles whence staff would claim not to know how to set phone so I could make outgoing local calls). It's also in a remote location on a pollution-choked highway. Don't bother, esp as they allow guests to become crime victims and at best refuse to help. I dunno, it's kind of how a shady place would treat a guest maligned falsely behind his back as some kind of vice squad guy?? Don't overlook any unacceptable annoyances--it just emboldens them. Lots of under the cove intrigue hwre. Why they'd encourage police involvement in a crime investigation instead of settling their naughty mistakes quietly should be a red flag to many! "When a hotel shows who they are--believe them!"
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FromUS$99
4.2/510 Reviews
Greenwich Village
My wife and I have been working super hard since the pandemic hit. It has been a very stressful time as we all know. I decided that we needed a little get away. We were both nervous about traveling. We didn't want to take public transportation or go to a place that we were unsure of how they were handling COVID procedures. So we decided to treat ourselves to a night in manhattan (we live in jersey city) even though we work and spend most of our time in the city. We know that the city is taking a lot of precaution. We did some research and talked to some friends and heard that the Gansevoort Meatpacking just opened with renovations and OMG let me tell you how happy we were about the stay. Check-in- Super easy checking. We got there a little early and our room was ready. They are still dong a little bit of construction on the lobby but it didn't look like a construction zone. The gentlemen that was at the front desk was extremely pleasant. I asked him a few questions and he answered them with some much more information than I thought about. I made a reservation for the pool (even though it was not the nicest of days I wanted to see the view) and for the Chester for drinks with a friend. The newly renovated room- the room was amazing. Everything was so clean and crisp. There wasn't dust anywhere. Everything felt sanitized. You could feel the extra care that was taken to keep the room clean. We felt very safe and comfortable. The decor was beautiful. Perfect sleek modern and urban for the meatpacking area. The art work was great. There was even a book on the table of the works being displayed. I did read that with my morning coffee. The bathroom is amazing. I do think my favorite part of the room was the robes. OMG they are the comfiest, fluffiest robes. They feel like a hug. The pool- the rooftop pool is amazing. Our day was cloudy and kinda rainy but we put our robes on (cause they are that great and warm) and went up stairs. We had the entire pool to ourselves. It was so relaxing. They are doing some construction on the inside part, I'm excited to see how it turns out. It's gonna be great and I will be going back to see it. The pool was very warm, at least my feet thought so. My wife jumped right in. She said it was great, the hard part was getting out. We had the pool for a full hour to ourselves. Everything was super clean and put together. Drinks at the Chester- After our romp in the pool we showered in an amazing shower with great towels. Got dressed and headed down the Chester. We had an 8 pm reservation that I made via phone through the hotel. We got there two hours before but that wasn't problem. They had heat lamps on the ceiling and we were covered from the mist that had just started. Our server Sean was great. Knowledgeable about the drinks/wine and food. My wife had a cocktail that had pumpkin spice. She liked it so much she had 3. I just had a gin martini. We got some food. The wings were amazing! I might just go back f
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FromUS$525