4.6/5Outstanding72 Reviews
Ghats of Varanasi Varanasi|3.81km from city center
This is a hotel that impressed us during our trip to India. The service was very attentive, although it only lasted for one night. We went to TAKE A BOATRUDE FOR CEREMONY at 5:15 in the morning. The hotel arranged a boatman and waiter on time to guide us on the boat, and prepared the blanket very thoughtfully. It is hard to imagine how cold we would be without the blanket. Then we went to breakfast. A waiter provided us with services. Usually they started the meal at 7 am, but because we left the hotel at 7 am, they prepared some hot meals in advance, and they were very warm. Then on time, the boatman and PORTER took us on board and went to Baiqiao to meet our driver. They didn't leave until they put the boxes in the car. The key point came, the driver whispered, the hotel front desk started to call him at 5 o'clock in the morning, and constantly reminded him that he must wait for us early, for fear that we were delayed or could not find him. In fact, we didn't tell the hotel in advance, we needed them to remind the driver and so on. We just told the front desk that we were departing at 10 o'clock and we needed to depart from the hotel at 7 o'clock. Makes the hotel more nervous than us, afraid of being late and so on. The meticulous and perfect service exceeded our expectations. Highly recommend this hotel, BRIRAMA PALACE VARANASI, WONDERFUL HOTEL!