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Although the service staff is really lacking in education and lack of training, the location is definitely not to be said, and the overall facilities are still very good and worth having.

The hotel is elegant and old, with its name flowing in, and the high-end conference social events are visible. In the photo we went out the door and stood outside with a row of bodyguards/security personnel. The old-fashioned apartment layout was a bit strange, and the elevator was docked at half-floor, but the front desk staff did not inform, and almost emphasized the luggage stairs up and down. Overall, the service is first class and the details are very thoughtful.

Beautifully restored heritage building in the center of old Riga. The classic feature of the original architecture have been preserved and complimented with a modern interior design with clean Nordic style. Rooms have a foldout sofa bed, great for families. Breakfast is simple but high quality ingredients and attentive staff. Recommend the fresh croissants and salmon and raspberry smoothies. Location in center of old town on a charming street just close enough to great restaurants and bars but quiet enough to get a good sleep.

A22 Hotel is an absolute gem, the interior, the attention to details and the staff who will go out of there to accommodate your request. My room was super spacious. The breakfast was excellent. A good selection bot in the buffet and in addition you can order from the a la carte menu. The Hotel is located in a quite part of Riga, in a front of a park and it is surrounded by fancy restaurants.

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…