Map Hotel Map, Address, Transportation & Nearest Stations and Airport

Lovely hotel, a good 4 out of 5 from me The hotel is impressive looking, especially at night. The pools are lovely and staff great. I was especially touched by the effort Irina, Debi and Demitris put into make sure my partner had a very special 60th birthday at the resort. The hotel group also own a farm which you can visit and enjoy a fabulous meal as part of the package. A sister hotel has a water park which we enjoyed too. Our room was a fabulous location with a little garden leading right out to the pool. It was a little dated but perfectly functional. The swim up rooms looked amazing but i rarely saw people in the water. Not sure how suited they would be for kids. My one frustration was the a la carte restaurants. You have to book 6 days in advance and you are limited as to how many times you can use them. Although the buffet was by far one of the best we have experienced, we much prefer to have an a la carte dinner. We maxed out our booking slots (accepting we would have a handful of buffet meals, but did this before we knew about the hotel entertainment schedule. We had to forgo two a la carte restaurants in order to enjoy the entertainment. Also worth noting for families that one restaurant is only available for 12+ guests and another published on the website is only open in high season so we had a greek, Italian and asain available to us. The hotel has a lovely chocolate shop and does fabulous desserts (although very chocolate based). There is a crepe and waffle place open till 6pm. the buffet closes after mealtimes. I understand the bar offers late night snacks. The drinks are good quality although I have to say the drinks from the long bar by the restaurants are by far superior. Shame there isn’t a lounge area to sit at there. Would I go again, probably. I must admit though the offer at Mitsis with the creperie open til 2am and the a la carte ‘street food’ by the pool is a bit more suited to our tastes.

Warm greetings from Germany! This was my fourth visit to Grecotel Caramel Boutique Hotel, and as always we had a wonderful time there! The resort has a magical atmosphere and a very beautiful setting, full of different flowers and plants as well as a gorgeous beach. A perfect place to relax and enjoy! But what makes this hotel so special is the pleasent team✨ I would like to extend my heartfelt gratitude to the entire team for ensuring that my stay was delightful and comfortable! A special commendation to Mr. Alex from the a la carte restaurant. Together with his stellar team, they truly exceeded expectations. The culinary delights, from main courses to desserts and drinks, were not only of the highest quality but also tantalizingly delicious and beautifully presented. Every evening I enjoyed great food, live music, and a lovely service. My warmest appreciation goes out to the entire staff! Their kindness, efficiency, hospitality and genuine warmth contributed immensely to the overall experience! Lovely greetings and a thank you to the beautiful ladies with sweet hearts: Soula, Litsa, Konstantina, Maria, and the gentlemen: Oggy, Grigorios, Dimitri, Arbri, and of course everybody else!!! And a thanks to the lovely reception team who always tried to make our stay even better! I must particularly highlight the remarkable service provided by sweet Persa. Her unparalleled professionalism, combined with her genuine sensitivity, made a lasting impression. Dear guys😍 I’m wishing you all a bit of relaxation after a extra sunny, busy season and many many happy days! Stay healthy! I hope to see you again😊 Best wishes and much love❤️ Tamara

We spent two wonderful weeks at ”Grecotel The Plaza Beach House” from mid to late October. An absolute highlight of the hotel is definitely the staff. From the Front Office Manager to Housekeeping, everyone was always friendly, multilingual, and constantly striving to fulfill our wishes. The breakfast buffet was plentiful and offered local dishes, making the start to the day a delight. Although we often dined at local restaurants in town in the evenings, the options at the hotel were always tempting. The apartment we stayed in (Apartment 17) was clean and well-maintained. However, it should be mentioned that the construction here reflects the Southern European charm and not German precision – for us, that was just right. A special feature of this hotel is its proximity to the beach. Even though one has to cross a road to get to the beach, we found the local traffic to be very respectful and accommodating. This point was viewed critically in some reviews, as it is not explicitly mentioned in the hotel brochures. For us, however, this was not an issue. In summary, ”Grecotel The Plaza Beach House” was exactly the place for the relaxing beach vacation we were looking for. We are full of praise for the hotel and are already planning our next stay in Crete. A big thank you to the entire hotel team for this unforgettable vacation! Wir verbrachten zwei wundervolle Wochen im „Grecotel The Plaza Beach House“ von Mitte bis Ende Oktober. Eines der ersten Dinge, die uns auffielen, war die Nähe zum Strand – auch wenn man eine Straße überqueren muss, um dorthin zu gelangen. Ich hatte in einigen Bewertungen gelesen, dass dies von Gästen kritisiert wurde, da es in den Hotelprospekten und Bildern nicht ersichtlich ist. Wir hingegen fanden die griechischen Verkehrsteilnehmer überaus höflich; sie ließen uns stets über die Straße gehen und passten gut auf. Ein weiteres Highlight des Hotels ist definitiv das Personal. Von der Front Office Managerin bis zum Housekeeping war jeder immer freundlich, mehrsprachig und immer bemüht, unsere Wünsche zu erfüllen. Das Frühstücksbuffet war reichhaltig und bot landestypische Speisen, weshalb es uns jeden Morgen eine Freude war. Abends haben wir die lokale Küche in verschiedenen Restaurants der Stadt genossen, daher können wir zum Abendbuffet im Hotel nichts sagen. Das Apartment, in dem wir untergebracht waren (Apartment 17), war sauber und ordentlich. Natürlich sollte man beachten, dass die Bauweise und Bauausführung hier eine südeuropäische Leichtigkeit ausstrahlt und nicht die deutsche Präzision wiedergibt – für uns war das aber kein Problem. Zusammenfassend war unser Aufenthalt im „Grecotel The Plaza Beach House“ genau der Bade- und Strandurlaub, den wir uns vorgestellt hatten und den wir auch dringend benötigten. Wir können dieses Hotel ohne Vorbehalte weiterempfehlen und planen bereits unseren nächsten Aufenthalt auf Kreta. Ein großes Dankeschön an das gesamte Hotelteam für diesen unvergesslichen Urlaub!