Astana Map,Adress, Transportation & Nearest Station/ Airport

It is possible to rent all towels, shower caps, bathrobes and sandals (in lockers) for the pool, spa, Turkish bath and sauna in the basement. Floor heating is provided in autumn and winter. Since almost only men are in the mixed bath (it is said that they also stop by membership), it is recommended that women jump in at 8 o'clock in the morning. If you apply cream on your face and hair, cover your entire body with a towel, and then lie down in the Turkish bath, it will take about 3 hours and only a few seconds to get a moist shine.

The room is clean, the swimming pool is large, the overall is very comfortable, Trip.com it is more cost-effective to book

The room was spacious. Staff were okay and accommodating most of the time. We had problems with the room temperature being too hot and the only solution given was ”open the window.” However, it did become better the next day. Breakfast could be better.

Personal overall feeling star rating: ⭐️⭐️⭐️⭐️💫 💰High cost performance. (Under the same conditions in this city) 🏠The hotel is in a prime location. There is a bus stop downstairs. It is within walking distance to the Central Park. 🧑🤝🧑The reception staff has a professional and rigorous work attitude. They can communicate in English fluently. They are warm and friendly. You can check in quickly by showing your passport. (The train from Almaty arrived at the train station at more than five in the morning. The hotel was very early and was supposed to charge half a day's room fee, but in the end, the front desk lady said ”happy ny” on the first day of the new year. Our company invites you to stay for free👍🏿😄) 🚽The room is spacious and bright, the space is very large, clean and tidy, the interior and exterior are modern and exquisite, and the dry and wet are separated. The basic facilities are complete: elevator, TV, air conditioning, shower, hair dryer, shower gel, shampoo, disposable slippers, bathrobe, water heater, table and chairs, recliner, as well as free instant tea and a bottle of mineral water. 🍚The cheapest room also has free breakfast👍🏿 Rich (vegetables, meat, desserts, fruits, porridge, etc.) 🍴The restaurant on the first floor is open until 3 am. It is very convenient to eat. The taste is also good. Although the handsome waiter has limited English communication, it is no problem to communicate through translation software. The recommended local pizza in Kazakhstan tastes very good. 💕Other things that may need attention or improvement: 🧖The sauna is closed. 🏋️The gym is a bit small and has fewer equipment. But free mineral water is provided. All in all, it is highly recommended and collected! 👍🏿🤠

房間超大，設備設施夠檔次。酒店性價比高。早餐是俄式，品種不少。美中不足是房間裏沒面巾紙。客人提出改進建議，前台接待隨後就送面巾紙到客人房間，點贊。

Although the language is not available, they will communicate with translation software at the front desk, the service is particularly thoughtful, the breakfast is rich, the price is not expensive!

The room is clean, the bed is big, the location is good, not far from the pedestrian street, and the shopping mall, the surrounding coffee shops are not available, the first floor of the hotel can work until 3 am, the front desk helps to call the car to the airport, the service is warm

Excellent stay — clean, cosy & delicious cookies! I had a wonderful experience at the DoubleTree by Hilton. From the moment I checked in, everything felt well-organized and welcoming. The hotel is spotlessly clean — not just in the rooms but also in hallways, elevators and common areas. The overall atmosphere is very cosy and comfortable, with thoughtful details that make you feel at home. The staff were polite, professional and genuinely helpful throughout my stay. Check-in was smooth, and of course I have to mention the famous DoubleTree cookies — warm, fresh and honestly the best I’ve tried in any hotel chain. A small touch, but it sets the tone right away. The room itself was quiet, well-designed and had a very comfortable bed. Everything worked perfectly — great water pressure, good lighting, fast Wi-Fi and quality toiletries. Soundproofing was also excellent, which made it easy to rest. Breakfast had a good selection and was constantly refreshed. I also appreciated the calm atmosphere in the dining area — no rush and no noise. Overall, a great balance of comfort, cleanliness and hospitality. I would definitely stay here again and recommend it to anyone looking for a worry-free and pleasant hotel experience.

The room was clean and spacious. Mainly don't choose to be close to the elevator. Noisy