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The breakfast is very good, suitable for children, the location of the hotel is impeccable, it can be said that the best. Recommended by British friends, the price is more expensive than other hotels. I didn't feel anything special when I looked at the website pictures, but I still believe in my friends and I booked them. Check-in is at night, from the front desk reception to the lead to the room to experience the professional, enthusiastic and meticulous service of the hotel staff. Needless to mention the room, there is a hotel manager's personal welcome speech, service introduction box, postcard, welcome dessert... Feel the bay's breeze night view on the balcony, drink some red wine, great. After a long-distance flight, take a shower in the classic and elegant bathtub, sweet as a dream. At 7 o'clock in the morning, the sun has not come out, greet a new day in the heated swimming pool in Jingyi. If you like sea water, you can swim in two seawater swimming pools, especially the unique piscina pool on the beach, let you let go of your imagination. Breakfast is a surprise. Every meal is carefully prepared, with a wide selection of ingredients, a wide variety of foods, and a lot of local specialties. The tableware is exquisite, and you can enjoy the feeling of the rising sun. The breakfast manager is great, remembering the name of each guest and feeling warm. The garden of the hotel, as a gardening professional, can only Wow, linger on, can't bear to leave, look at the picture... Finally, special thanks to Joana, your professional enthusiasm, so that every guest will come back again again again

Like another reviewer I became jittery the night before we left about the hotel being part of a shopping mall - silly me! We had such a great week staying here that we want to return next year (and we rarely return anywhere because there are so many new places waiting to be visited)! Everything about the hotel suited us perfectly. Lovely hotel, great staff, fantastic choice and quality at breakfast, quiet even though you're in the town and, as for the roof terrace - all whirlpools should be that big and have those wonderful views! Before I sound as though it was perfect I must confess that putting out the lighting on the first night caused a bit of a problem but we eventually worked out what to do, and we did get used to the low levels of lighting in the room and the lifts. Although we enjoyed cocktails by the pool, we didn't eat in the restaurant or drink in the bar but that was only because there are so many bars, restaurants and cafes within easy reach that it would have been a shame to miss out on some fantastic experiences. We were also there during the flower festival, which gave us beautiful sights and became our regular evening walk being so close to the hotel. Oh, and the icing on the cake - one of our favourite shops, Massimo Dutti, is at the entrance to the mall!

What a fantastic experience This hotel was perfect The wait staff were friendly, engaging and entertaining The front desk staff were above and beyond with assistance, from booking excursions, restaurants or taxis - they were wonderful The rooms were gorgeous We booked a one bedroom suite, which had an enormous wrapped balcony overlooking the ocean - the only complaint was the bed is quite firm, but many people like this. A small kitchen for drinks etc The spa and massages were 5* without exaggeration This has become one of our favourite hotels We will definitely be back We will definitely be back

The room is very big at the entrance of the house, and I feel a lot better at once. The exposed balcony is comfortable and not necessary. It is very convenient to dry clothes temporarily. The laundry room is fast and cheap. Enter the door to drink popcorn lemonade and take off happily. The bar at night is super atmosphere. Listening to the beautiful song, relaxing and falling asleep, the service staff is caring, the island parking is inconvenient, there is no need to worry about the hotel parking service, but the charge is 20 euros a day

Unbeatable location in old town Funchal, within easy walk to the cathedral area, harbour, market and cable car station. Good connections with city & island-wide buses too. I had a Superior room with great views, though barking dogs were heard occasionally at night. Breakfast had one of the best fruit buffet spreads I've seen in a hotel and good continental selection. Pool was not crowded though small, rooftop bar was pricey. Front desk reception on arrival seemed a little cold but they proved to be very helpful for the rest of the stay, with restaurant and transport recommendations. In all, a high standard hotel, though hotel prices in Madeira generally are pushing the limits on value.

The hotel that left a deep impression will have a chance to come back. The hotel is in a great location, close to the edge of the cliff. Invincible sea view. All kinds of swimming pools are suspended on the edge of the cliff at different heights. There are sea water, natural water temperature and heated water temperature, which enjoy great value. There are 2 large restaurants, and the rest of the outdoor restaurants, bars, and salons are so many that they have stayed for a few days and have not found out. The big restaurant buffet has a cabaret show in the evening, and the male and female singers play piano. There are tabloids in the hotel, 6 languages, English and American languages, and there are American and British versions. Service staff gentlemanly, friendly and friendly. Different restaurants with a variety of flavors to choose from.