Banff Park Lodge Map, Address, Transportation & Nearest Stations and Airport

We stayed at the Fairmont Banff Springs Hotel this past long weekend. A mini getaway for my husband and I. They had excellent covid screening measures in place - from the front entrance staff, to the elevators, to our room. We were gifted with a PPE kit that contained masks, gloves, and sanitizer. The room was small but clean. Air conditioner was great as it was a 30 degree weekend. The pool was refreshing and social distancing measures were in place and well monitored. We ate at the Chop House in the hotel. Very classy (expensive) but worth the money spent. Can’t wait to stay here again! Friendly staff.

The environment is beautiful, leaning on the foot of the sulfur mountain, very beautiful, the hotel is a bit old but does not affect its beauty! The service is particularly good, but the parking charge is a bit unreasonable! And breakfast is not included. Breakfast in the restaurant is quite expensive. Because of the epidemic, the waiter sent the room directly to the room, which is convenient! very good!

My husband and I stayed at this hotel in October 2022. We found the front office staff very friendly and able to answer all our questions. It was nice having coffee, tea, and infused water available in the front lobby at all times. The rooms were well decorated and clean. Our room had a microwave, mini fridge and a Keurig with pods and cups. Very convenient. We also had a great view of the mountains from our room on the third floor...with a balcony, two seats and a table that we used often. The odd number rooms are located in the front of the hotel with a view of the mountains. Rooms with even numbers are in the back and overlook a courtyard and other buildings. Parking was convenient and easy to access. The only drawback was the breakfast included with our stay. We ate in the breakfast area 5 times and every time we ate we ended up with syrup on our arms or clothes from the previous diner. We never saw the tables being wiped down at all. The food was okay. Basically the same thing every day. This hotel is within walking distance of a grocery store and all the shops and restaurants down the main street (Banff Avenue) and the side streets I would have rated this a hotel 4.5 if I had the option. I would stay there again and would definitely recommend it.

Arrived at the Hidden Ridge Resort after a long drive and were immediately impressed with the friendly welcome. The ladies at the front desk were awesome and even arranged an upgrade for our (slightly) complicated family makeup. Special praise goes to Amelia who always greeted us with a smile every day and checked to see everything was OK. Although no eating establishment on site, the gas BBQs were clean, good to go and we used them on the first night (front desk provided BBQ tools). The bus into and out of town is available from the site and Banff itself is absolutely awesome. This is a great place to stay.

Although there was a minor episode in check in, Ctrip finally provided a reasonable solution, and hoped that Ctrip would strictly check the order review, especially for overseas hotels. The location and environment are good, the bed is big enough, I will stay here next time.

Very disappointed in these accommodations. Traveled with another couple. We each received windowless rooms(no outdoor view)with a small balcony that faced into a dated, old atrium, spotted with a few old chairs and scuffed tables. The rooms did not have air conditioning and were not very clean. We stayed 4 nights and did not receive any servicing of the room. The indoor lighting was bad and the TV was small and outdated. The bathroom and one of the beds directly faced the door into the hallway, so it was a free show to anyone walking by if the door was opened while in bed. It did include a daily breakfast Buffett which never changed, but it was good enough to start our day. I also plan to write contact the Rocky Mountaineer train company that booked these as part of our package. We had a voucher to dine in the restaurant and it was pretty good. Also location was very good. Walkable to downtown and the river. Pictures show the accumulated dust on the tv, dresser and picture frames.

The hotel is on the hillside of Tunnel Mountain, a little distance from the town centre. There must be a car to travel, otherwise it is inconvenient. There is no air conditioning in the room, it is still a bit hot in summer, there should be no problem in winter, you can open a window, but you need to ponder for a while, very technical, screened, mosquitoes are estimated in the woods. When the hot pool was under maintenance, my daughter actually ran to the hotel next to it, saying there was a water playground and a slide. The most unexpected and most satisfying place is that when the scenery on the small gazebo behind the house is seen, three deer walked through the woods behind the house. It may be that the sun goes down to the nest and enjoys the wildlife in the eyes. Very lucky, it is estimated. It is also a kind of experience that is not too much.

My wife and I stayed here for 3 nights this past month. Our check-in process was very quick and efficient. The front desk staff were very friendly. We were fortunate to have a first floor room because the elevator was out of order. Our room was a good size and clean. They have a VERY interesting pool that is built like a cave and heated by hot springs. The water is pretty warm, so you might have to get out every now & then. A great way to relax after a long day hiking. It also is open through the roof so you can see out. Because we were often out early we were only able to do the Continental breakfast 1 day. It was nothing special, but it was free. We both ordered sides of bacon as an extra charge. NOTE: The hotel DOES have bear spray for complimentary use. This is important if you're planning to go out hiking. It's probably $40-50 to buy in town. This location is also a good walking distance to the main downtown area. There's also a local bus line that runs by if you don't want to walk or have to find a parking spot. Overall.....we had a great stay, would go back and would recommend

The only bad thing about Ctrip booking is that there is no point and no room night accumulation, and the price is cheaper than the official website.