The Conrad Koh Samui was hailed by many netizens as one of the crown jewels in Hilton's Asia Pacific hotel portfolio and having experienced it, I would proudly say the same too. I would even rate this as the best hotel experience I've had in recent years with full marks given to the hospitality of the staff, amazing views and great rooms. My wife and I had the best time during our 3D2N recent trip to Conrad Koh Samui where we booked a villa for 2 pax. The hotel is situated at an amazing location with legendary views of the sea and sunset from your own villa, which has a private infinity pool for us to lounge around. Despite it's age, the villa is maintained in a great condition and recent refurbishments which I understood took place during the COVID19 years further enhanced our experience of staying at the Conrad Koh Samui. Most of all, what made our stay so great was the hospitality of the staff on site. Everyone we spoke to was friendly and welcoming. Special shout out to Jack Huang (Assistant Guest Relations Manager), who reached out to us via email prior to our arrival and kept in touch with us via whatsapp (almost on a 24 hrs basis) to ensure that we had everything we needed throughout our stay. He made my wife and I feel welcomed from the first minute we stepped onto the resort, addressing us by our names each time he sees us, making us feel like we are old friends of his. Even after we have left, he made arrangements to mail us an item which we left behind at the hotel despite his busy schedule. We are highly appreciative of him and his team for taking such good care of us during our stay and their hospitality is definitely one of the reasons why our stay is highly memorable! If you are looking for a place to unwind, I would definitely recommend staying a few days at the Conrad Koh Samui!
- Guest User
Absolutely superb stay in Conrad Koh Samui.
The villas are no doubt amazing, every villa enjoys privacy with their own private pool and views to the ocean or the Five Islands, and the villa size is huge as well. We stayed in the Oceanfront villa Room 208, but we had a nice view of the Five Island. Pool in the villa is saltwater. The bathroom is almost the size of the bedroom! There's a (very) huge bathtub in the bathroom, and a separate shower area, and separate toilet with bidet.
Going from the villa to the restaurant, spa, lobby, beach would require a buggy as the roads are very steep and it's quite a long walk. Luckily since Room 208 is nearby the restaurant for breakfast as well as access to pool & beach, we can walk and don't need to wait for buggy. When we were there we always get a buggy quite quickly too, no long waiting time.
Location is secluded, so it's perfect for a lazy, resort vacation. The drawback is of course it's a bit far from the ”city center” and the airport (~45 minutes drive) and convenience store/other restaurants, but this was no problem for us because we just wanted to maximize our time in the resort.
Service is impeccable. I'd like to especially mention Goy who served us at Jahn, who made the dining experience much more enjoyable, as well as Jack Huang who helped us during our stay.
There are free activities provided including yoga, kickboxing, etc but we didn't get to do it. We went for kayaking which was also free. Other free activities include paddleboarding and snorkeling. Note that the beach & sea is quite rocky so not a lot of corals to snorkel. We went for excursion arranged by the hotel (at an additional rate) to Pig Island & Koh Tan.
All in all very enjoyable experience in Conrad, which was a perfect secluded, lazy beach vacation for us.
- Guest User