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A distinctive hotel with a minimalist aesthetic, one that strives to have personalized service but perhaps overstretches what it can accomplish. Very spacious rooms, almost too spacious given the design features, unless one plans to entertain, and limitations in practical design—the one small table in my room was nearly three meters from a power outlet, making it a burden to keep a computer charged. I had an oddly unhelpful exchange with the concierge before arrival (as if I didn’t know how to use Google) and little subsequent support. On the pro side, the room was spotless and truly refreshed twice a day, and the breakfast was quite generous, the quality excellent. Indeed the restaurants were the real highlight—the beetroot risotto was wonderfully rich and flavorful, sweetness tempered by a generous addition of parmigiana. Yet overall, I think if I return to Perth I will try the Ritz Carleton.

We had a wonderful 2-night stay at The Ritz-Carlton Perth. From the moment we arrived after a red-eye flight, the service was thoughtful and warm. A special thank you to the hotel manager for the kind gesture of offering an early check-in—it made a world of difference for us. To our surprise and delight, we were also upgraded to a river view room. The room itself was spacious, modern, and beautifully designed—it truly felt like a home away from home. Every detail was immaculate, and the comfort was second to none. Service throughout our stay was impeccable. Staff were consistently attentive and professional without being overbearing. Breakfast was another highlight. The menu was delicious and changed the next day, which was a nice touch for guests staying more than one night. Couldn’t ask for more—thank you for making our stay so memorable. We’ll definitely be back.

The room was spacious and the facilities were very new. The service was top-notch. The location is also excellent, close to the lake. Bus stops are just a few minutes' walk away, and you can take free public transportation, which makes getting around incredibly convenient.

stayed for 6 nights in June, 2 rooms, every day there was something left behind, hand towels were not replaced, tea was not refilled, teaspoons were missing, soap was out of stock, bedsheets were quite messy after being cleaned. there were dirty tissues still left behind. room cleaning was not in accordance with the star status and price

Novotel Perth Murray Street is perfectly located in the heart of Perth's CBD, making it an excellent choice for travelers looking to explore the city. Its central location means you're just steps away from shopping precincts, popular restaurants, cultural attractions, and public transport, making it incredibly convenient for getting around. Easy to walk to barrack street, elizabeth quay too.

Every time I visit Perth for a business trip, I choose to stay here. The hotel facilities and services are of high quality, the environment is very clean, and the front desk staff are exceptionally friendly. From the window, you can admire the Swan River, and it's easy to go downstairs for a walk along its banks. The breakfast spread is fantastic, and there's a great bar at the pier downstairs. It's also super convenient for a city walk. The bar on the 18th floor has an amazing design; you can enjoy it indoors on rainy days and outdoors on sunny days, sipping drinks while taking in panoramic views of the Swan River from above – it's truly wonderful. Plus, the value for money at this hotel is absolutely unbeatable!

Super hotel in a great location. I had a standard room which, altho a little small, was perfectly fine as I was travelling alone. Great products in the bathroom, a shower that actually had the knob to one side of the shower head so you could set the temp before stepping in! Super clean everywhere, friendly, polite and helpful staff. Rooftop bar was great - good food and cocktails and a fair price for a hotel bar. Great location very close to Elizabeth Quay and 5 mins walk to main shopping streets. Would definitely stay again. Only negative was that the coffee machine was underneath a shelf that was at head height, so I hit my forehead on it!

We stayed as a family with a 2year old. I wouldn't consider this a 5 star, perhaps more of a 4 star. When we arrived late at night, tired from a long drive, there was no bell boy to assist us with luggage direct to room, and esp with a kid in tow it was difficult. However one of our bags broke and the staff did help us get a bag from their store. Also no toothbrush was provided upon check in day and we found out next day only that it has to be requested, seriously, this is a very basic necessity to have at least for 1st day. The decor was intended to be classy but we found it a tad bit dark. The worst part was the bed was way too soft and sunk in, I had a backache the next days. :( On a positive note the bath tub was huge, toilet was spacious with 2 sinks! My kid enjoyed the bath tub. Also they did prepare the cot in the room when we arrived and I was very pleased. The next day I asked for high chair and it was timely placed at our room when we got back. Overall the staff were responsive. Also the breakfast was Ala carte, not buffet, but it was nicely cooked - however they did not offer a kids menu. The location is close to cbd shopping but do take note parking at hay street has day charges/hourly charges which you should factor to the value of your stay. Most shops closes early around 5pm by the time we got back from our day trips. Overall this hotel was more for couples or business stay and not so kid/family friendl, but that's just my opinion!

The hotel is very nice but unfortunately I was in a room that was extremely close to a very loud night club/venue. This only went quiet around midnight on a Sunday. I was offered a change of room late in the evening - at 11pm - but that was both impractical and largely pointless by that stage. Note that small rooms - at least - don't include a fridge or any coffee/tea making facilities. The dining room covers this to some extent.

convinient location to everywhere - hay and murray street, kingspark etc. info on nearby location is also shared on tv under hotel info staff are attentive and helful will repeat my stay there when im back in Perth