I’m a hilton honors diamond member that just moved to the Westin (located nearby). If you are a savvy traveler that cares about value for money, I would suggest spending a few bucks more and go to the Westin (the rate difference today is just 100 PLN). Below are my reasons: 1. UNCOMFORTABLE BEDS. The beds are extremely hard and feels like sleeping on a flat table. After just a few nights i developed back pain. For sure, not hilton standard. It is ok to spend 1 or max 2 nights but not more. 2. POOR DIAMOND BENEFITS. You get access to the lounge (which outside the happy hour has basically no poor and is dirty). The food during the happy hour again is nothing extraordinary. Drinks are good though. Besides the lounge, there is no real tangible benefit in room upgrades. As soon as I checked in, I was “upgraded” to the only room in the hotel that doesn’t have curtains, which made me feel it was more of a downgrade. I had to go talk to them to change the room. I was given an executive room, which is equal to the standard, just higher floor. 3. STAFF COULD LOOK MORE PROFESSIONAL. Uniform, image, professionalism are important. Although the staff was generally kind, I think they did the minimum to do their job and that is reflected in the way they look and the way they behave. Moreover, staff in the gym is extremely posh and impolite (but this might be out of your control, since gym doesn’t seem to be owned by hilton). 4. AVERAGE BREAKFAST, but overall kind of aligned with the standard. So not much to complain. 5. AMAZING FITNESS STUDIO. Is there a positive note, and the reason why i don’t rate my stay 1 star, is because the fitness studio is most likely one of the best in europe. state of art equipment and semi olympic pool. Overall, if at least the beds would be decent, I wouldn’t mind staying in the hotel, although experience wise would be kind of average. For just a few bucks more, the westin provides a much much better experience and value for money.
- Guest User
The swimming pool is very professional, and there are two surf pools, one big and one small.
- Anonymous User