Having stayed in this hotel every week for the last 3 months I’ve got to know it pretty well. I could talk about the spotless rooms with comfy beds and fluffy pillows, the delicious food served daily (the gluten free Pavlova is my favourite ☺️), the pool/sauna/gym facilities and the gaming room, all of which are 1st class. But, this hotels best asset is it staff. I have never met a more friendly, attentive and professional staff like I have here. Brend Group, what ever you are paying them, it’s not enough. 😜 Working away from home is hard, very hard, but staying in a hotel like this, the way you’re treated from day one, like your part of the family, makes it a wee bit easier. From the reception, the health club, the bar and the restraunt staff nothing is an issue for them. I know it’s their job but it’s done with a smile. Every time. 😊 I’ve meet friends for life here, too many to mention, but you know who you are. I will miss you all when my time is up. 🥹 Thank you for making my stay here so enjoyable. You make this hotel what it is. Make sure you come to Belfast for a visit and let me know when you run out of Tayto crisps and I’ll send more over 😂
- Guest User
Just back from the Rock & Roll weekend. Great music & friendly people. Hotel doesn't look anything special from the outside but inside WOW. Really smart throughout & staff professional but so friendly. Our room was spotless. Restaurant with linen tablecloths & napkins. Breakfast buffet style. Waiter/waitress service for dinner. Food was exceptional in quality & taste for all our meals. Didn't use the leisure centre but the indoor pool looked very inviting. Wanted to book for the next R&R weekend in October but it had sold out already & easy to see why. We did book for January & March next year which really says it all. Congratulations & many thanks to all the staff & to Steve & Carol for organising such a superb stay.
- Guest User