Guatemala Map,Adress, Transportation & Nearest Station/ Airport

What a Disappointment the Faena Hotel is. NOT a 5 star hotel it once was. The bed in our room was more than 10 years over due for a change. The most uncomfortable bed I’ve slept in a “5 star hotel” . The staff is rude if you are not Argentinian, typical for of a hotel that pays the staff practically nothing and a place no one tips. The bartender at the library was totally focused on taking to the ****** at the bar and totally ignored us sitting next to this loud obnoxious couple. The pool was freezing cold. Why can’t they heat the pool to take the chill off so you can enjoy the pool. The wait staff at the pool was slow to deliver the drinks or food at the pool and often confused the orders or never returned to deliver the correct order. The man at the checkin Juan Pablo is joke. He gave wrong information about the hotels offerings for the valentines dinners. I found out the evening of valentines that there was a Tango Show with dinner that included meat choices that the other restaurants were not offering. The Tango show and dinner was offered for $270 USD per person. I was offered $135 USD pp at the door or 48,000 Argentinian pesos which equals $270 pp. it had to do with the blue dollar. While I was negotiating with the man at the entrance to the Tango show I saw food coming from the Mercado restaurant through the lobby long lobby filled with people uncovered, how disgusting. We declined to eat or see the show. Do yourself a favor and stay at the holiday inn and save yourself a lot of money and aggravation and most of all disappoint in once was a fabulous hotel. They tell you that the hotel is full as well as the restaurants. That’s a lie, nothing at Faena is full except the arrogance they dish out.

My husband and I just stayed here for 4 nights. We were given a very early check in, as well as a late check out on the last day. Staff were very friendly and accommodating. The Pony Line bar was great and very very busy Friday and Saturday. We came back from dinner late Friday night and even though there was no space, we were told they could seat us. The Elena restaurant was also very good. Wonderful staff and good. Although it took an unbelievably long time to pay. We went to the pool 2 days. Absolutely the best pool in BA and just a gorgeous view of the mansion and probably the most perfect pool temperature I’ve experienced. The spa was nice. They are not doing facials because of Covid. So we received body scrubs and massage. It was pretty good. I’m glad we went but not sure if book there again. The room itself was wonderful. The Nespresso maxing in the room was wonderful. The bed was super comfy, the soaking bathtub with bath salts and L’Occtaine products was just perfect. Also the view of the city and mansion/pool was just incredible!! Would definitely recommend

Outstanding stay in this beautiful jewel of a hotel. The staff is exemplary in every way--incredibly accommodating and kind at every turn. Our room/suite was clean and wonderfully equipped with small details including a desk with multiple types of outlets. Breakfast, snacks, and beverages were plentiful and generous. The location is perfect--Recoleta is gorgeous, retaining a French/European vibe. There are great restaurants, galleries and shopping nearby, and it's an easy walk to Recoleta Cemetery and the Museo Nacional de Bellas Artes. Algodon's staff is priceless--truly making this beautiful hotel the perfect stay for BA. I will definitely stay here again on a return trip.

Probably will return. A 3.5 star. Location is excellent, in a tree lined street in Recoleta neighborhood. Across street from a small shopping mall Patio Bullrich, which has movie theatre and cafe. A few blocks north (left) is the good restaurant Fervor and cute cigar bar, both highly recommended. Very good service; again most of the staff don’t speak English. Hotel has a restaurant Alma on the ground floor. A gym, pool (could use some cleaning!) and sauna on the first floor. Our room is spacious, so is the bathroom. The electrical power outlet uses Type I - 3 prong. (Some other hotels in Buenos Aires use European Type F - 2 round prong). I only find one usb port in the room. Bathroom. The corner of the bath tub is beautifully rounded out. Water pressure in the shower is very good. The three essential, shampoo, bath gel and conditioner (that’s how my shower’s sequence) are good but very difficult to get to - the pumps are too small and too close to the wall. Can’t imagine how some one with bigger hand … Open drainage - ok it isn’t ‘open’ but it feels like it - you’ll hear every drop of water down the drain. Maybe it’s their way to remind you to conserve water. Two elevators function well and quick. But at group check out time, it can take for long time. Remedy: go up first.

This hotel is one of the most luxurious in BA and is located in a golden location. You can walk to the cemetery, and Hermes is across the road. The whole is indeed a palace style, very retro and beautiful, and the hotel that I live in NYC is much better. The service is quite satisfactory, and I can say that it is the service that this price hotel should have. Stayed here for a total of five nights, first-time arrival and imminent departure, bearing too many memories for me 🥺Will be back for sure

The hotel is located in the Port District of Ellis on the plateau. The location is OK and the traffic is very inconvenient. The room in the hotel is still clean and the light is still fresh. The restaurant equipment of the hotel, the lobby on the first floor is relatively fine. But the service attitude of the bar and coffee room and knee socks are OK, the staff service at the front desk and concierge is OK, as for the first floor of the restaurant landscape on the top floor, you can see the far view of the entire capital. The seaside, personally think this hotel hotel facilities are clean and staff service attitude is OK, it should be said It was Argentina's service attitude was slow, and it took 20 minutes to enter the restaurant to start counting the cards and water, but this is not the only problem with this hotel, the whole of Argentina is like this.