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The location of the accommodation near Central Station is very convenient, with only a 7-minute walk, cleanliness and spaciousness of the space are commendable, the staff were friendly and helpful. The nearby Italian restaurant Vapiano, it's wonderful that you enjoyed the food there. Overall, a great experience and were pleased with the recommendation from Trip.com.

The location is very good, a bunch of famous shops nearby, it is very convenient to go to museums or important attractions, all on foot. The concierge helped book a seven-person car to visit the farther attractions such as Schönbrunn Palace. The driver was very nice and there was no additional charge for the timeout.

I took my two teen kids to Vienna for the first time. And stayed at this iconic, historical hotel in Vienna Hotel Saher. We thourouly enjoyed the visit of this city thanks to very helpful and professional service at the hotel. Hotel's location is excellent, you can enjoy Saher Torte without queing up as they serve them at breakfast buffet every day. Staffs are also nice and efficient. Historical decoration, Royal feeling,

First the location is so central and you can get anywhere very easily. The ring tram is one block from entry. The hotel and rooms are stunningly gorgeous. The room that we stayed in is so spacious. It had one bedroom, kitchenette, full dining room, entry and a full bath with walk-in shower and a second half bath. The bedding is very luxurious with soft down pillows and comforter. The blanket is also soft down and very comforting. The people working here are amazingly helpful and kind. All of them. Whoever does the hiring should be praised. Gunther is real gentleman and his only interest is to make our stay comfortable and welcome. His team at the front desk, Tamara, Franziska and new trainee, Ana are the day crew. The were so helpful in so many ways. Always available and willing to do anything and everything for us. The night crew, Yusef and Zeljko took care of a few minoradjustments even late as we were checkin in. Sasha and Kornel were in charge of greeting people at the door. They were such nice gentlemen. Nothing was ever too much trouble. Ashish was also really nice and helpful. I hope that I have not left anyone out because they all contributed to making sure our stay was so good. The people who took care of the rooms have done superb job. I had the good fortune to attend a private wine tasting in their cellar. For those who don’t know Palais Coburg actually has the largest wine collection of the greatest wines in the world. I cannot remember if it 30,000 or 60,000 bottles. Niklas who did the tour for me is a young sommelier who knows a lot. He also works in the 2 Michlin star restaurant on the premises. He guided me magnificently. He tells the whole story of the rebirth of Palais Coburg by the new owner. “You get treated like royalty staying here. We LOVED staying here.

There is a room with a six-story sloping roof. If you mind that the shading effect is not ideal in the morning and you cannot sleep well, don't choose it. The overall feeling of the hotel is very good, with a strong sense of design, the environment of the breakfast restaurant is very good, I also tried it for dinner, and it is a good product. Through communication, the hotel changed the room type the next day, with full blackout curtains, which completely solved the problem of affecting sleep. The overall service is also good. The location is very convenient. Just near the church and pedestrian street. Very easy to walk to different sights.

Ive stayed at many Ritz properties in city centers all over the world and this one is by far and away the nicest I’ve ever stayed at, both in terms of service as well as the property itself. When I arrived (on foot) I was immediately greeted by the bellman who offered to take my luggage. Check-in was pleasant and I was offered a glass of sparkling wine. As a Titanium member, I was proactively upgraded from a Deluxe room to a Premier Executuve room on the 2nd floor. I really could not tell the difference, but it was still a very nice room (more on that later). I was happy to see they my room was ready at noon and my bags were delivered to the room about five minutes after I arrived. As a Titanium member, I was also offered a property specific welcome gift that I was able to cash in for a 17€ cocktail at the bar by the lobby. The room was absolutely stunning, and was a nice mix of modern and classic. The ceilings mort have been 15 feet high! Bathroom amenities were by Dyptique. The bed was heavenly as were the pillows and bedding; I never wanted to get out of bed! I loved how all the light switches were labeled with what they controlled. The room had a mini bar, Nespresso machine, and plenty of complimentary bottles of water that were replenished twice per day. I simply cannot day enough good things about this room. One minor issue I had, there was a small leak coming from my toilet that I reported that never appeared to be addressed. It didn’t really bother me, but it did appear to get worse throughout my stay. I was able to dine at all the restaurants during my stay. The food at the steakhouse and Italian restaurant was absolutely out of this world, service was good, and drinks were delicious. Prices were fairly high, but it was a nice splurge, and I think the quality and service delivered were in line with what they were charging. I went for a night cap at DBar, and they have a great selection to choose from. I tried the roof bar, but it was about to rain so I was advised to leave as there was no covering. My rate included breakfast, and there was a good selection of hot and cold options, and I was also entitled to a dish from the menu. The buffet was very high quality, especially the pastries; one of the best pain aux raisins I’ve ever had. I did go to the pool and liked the ambiance of the spa area; I wish I could have spent more time there. I had one service issue, which was that during my stay, it was Vienna Pride. The parade passed by the hotel entrance and I guess it got so crazy that the hotel basically went on lockdown and it was nearly impossible to enter. It took me a while to finally get someone to let me in. Not sure how that could have been avoided, but that irked me a little. Great hotel, highly recommend, can’t wait to return!

This was one of the best hotels I’ve ever stayed in. The location is perfect, but the accommodations are spectacular. The breakfast bar included made to order eggs, not just a regular buffet. The restaurant and bar are beautiful art deco, examples of old glamour. the staff is very friendly and helpful. It’s expensive but worth it.

The location, facilities, service and hygiene were all perfect and welcoming! The location was good, about 10 minutes walk from St. Stephen's Cathedral and the square. When I first visited the hostel, there was a little mistake in finding the entrance. The accommodation was clean and air conditioned so I could have a comfortable stay !! Breakfast and coffee are so delicious and high quality There is a small movie theater in the lobby and a piano. Fully recommend !! I really want to go back to the hotel :)