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Love our stay. Warm inviting- high standards staff professional and personable - manner has a distinct English countryside appeal - waking up in the morning and looking out through a most amazing ceiling to the floor window onto the full bloomed English style rose garden with my morning cuppa tea was rememberable - thankful

Having been to Margaret River a few times, this time we wanted to stay somewhere that we didn't have to drive out just to eat or get groceries. So this seemed to be ideal; 1 street away from the main street of Bussel Highway, and within sight of a Coles supermarket. Margaret River is a quiet town, so even with a bus stop right outside our apartment, there were buses waiting there only for about 15 mins each morning and we didn't really hear any engine sounds that bothered us. We went by to have a look-see as we were walking around the town, and fortuitously met the owner, who allowed us to check-in earlier as there wasn't anyone occupying the apartment the night before. Great bonus as we had driven down from Perth and wanted to unpack & rest. We had the end unit so didn't have to share the entrance with other guests. The living & dining areas were really huge, with acres of space for 4 people. Each one of us could have our own space on the sofas or balcony, and gathered at the dining table (which could seat 8) for meals & games. Secured parking in a garage just under the unit was also great, so that we didn't have to depend on street-side parking. Had a great time there and was able to walk to all the places to eat, see & shop in Margaret River! Most convenient place to stay, and also got a discount by booking directly with the apartments instead of through a 3rd party booking site.

The environment is beautiful, the staff is friendly, the rooms are spacious, and the kitchen washing machine is convenient for parent-child travel. But the facilities are old and need to be updated. In addition, there is a lot of dust on the louvered windows, which should not be cleaned for a long time.

What’s good: The double bed is comfy and spacious, Queen Room had great space. Six soft drink cans and two waters complimentary. Tea and coffee great. Staff were lovely. Microwave and bar fridge worked fine. Air conditioning in room worked fine. Four minutes drive from the Main Street of town. What’s not: The Stay Margaret River official website states they are ‘luxury accommodation’, this is extremely misleading. $954.00AUD for three nights with no daily housekeeping. Room service delivered like takeaway but at room service prices, delivered in cardboard containers, not on a tray, no plates or cutlery, small portions for the price. Dishes cooked and delivered in no particular order. No food orders accepted after 8pm, even on a weekend. If you want your coffee cups, glasses, plates replaced, you have to take them to the ‘self catering centre’ and replace them yourself. TV in room is not a Smart TV. Entire complex is so tired, pool, grounds, furniture; shower in the bath. If you’re paying over $300 a night, you expect a bit more IMO. Either reduce your price to a budget hotel level or improve the facilities and service.