One of the best resorts I have ever stayed in. Initially, I was skeptical about visiting China due to some negative hotel reviews I had read. However, this trip completely changed my perspective.
The staff went above and beyond to ensure our stay was comfortable. Chelsey Yang was incredibly attentive when my daughter had a splinter in her foot, providing medical care right at the breakfast buffet. My daughter was in so much pain that she wouldn't let me near her, but Chelsey managed to calm her down and treat her effectively.
Our butler, Fiona, was always responsive to our requests, making our stay even more enjoyable. The photographer captured beautiful photos of our family, creating memories we will cherish forever.
The room was immaculate, and with only 200 units at the resort, we enjoyed the beach and restaurants almost entirely to ourselves. The privacy and lack of crowds were a significant plus for us.
The kids had a fantastic time at Club Hyatt, participating in various activities such as oil painting, soap making, clay modeling, crab catching, tent making with coconut leaves, and even climbing coconut trees. This allowed us to have much-needed time to ourselves, knowing our children were well taken care of and entertained.
Overall, I am thoroughly impressed with this resort. The excellent service, clean facilities, and engaging activities for kids made our stay unforgettable. I highly recommend this resort to anyone looking for a relaxing and family-friendly vacation in China.
- Shann Chow
We were on holiday with a 5-year-old child, stayed at this hotel for one week. Very beautiful fundamental buildings with beautiful modern architecture and interior with a hint of the culture of a great country. The level of service corresponding to the hotel with a small minus typical for the whole country associated with the language barrier, mostly the staff does not speak English, a very beautiful bay and beach, but not quite comfortable arrangement of plastic sun loungers with umbrellas does not reach the level of the hotel. The hotel is not new, cosmetic repairs are required, in our presence the replacement of the terrace board in the children's pool area was carried out. A significant disadvantage of the hotel is the lack of the required number of places to eat, on the territory there are only three restaurants Chinese, European and a buffet (where breakfasts are served) with high prices that do not correspond to the quality. We got tired of it very quickly and went to our friends on holiday at the Ritz Hotel for dinner))) special thanks to Eileen who was in touch with us 24 hours and promptly resolved all our issues
- Alexey from Siberia
