Map Holiday Residence Map, Address, Transportation & Nearest Stations and Airport

Everything excellent, parking available 8-24 only, what might be problem when needed to have car before 8.

We spent a week at the Palazzo Gatto. It is ideally sited in the midst of the old town which fills the peninsula of Trapani, next to historic buildings and surrounded by excellent fish restaurants. The staff were welcoming, pleasant and helpful in giving advice about activities, arranging taxis etc. Breakfasts are lovely and the rooms large and comfortable. Altogether a great experience.

We arrived at this hotel after driving from Cosenza 8 hours. Both my husband and I had colds. We also made this reservation 8 months ago. The young attendant at the check in counter wanted us to sign a bar stipend and write our visa number down. I refused to do that and she gave me a roll of her eyes and was indignant as if I had insulted her! She then proceeded to want to give us ”information” about the hotel--insensitive to the weary, sick travellers in front of her. I said ”no” and she took offense again and gave me one of those indignant shrugs of her shoulders and roll of her eyes as if I had just insulted her yet again. She then put us up in a lower level floor which we weren't happy about. We stayed in the lower level floor for one night. We were not happy about this and asked to stay in a higher level floor for all the other nights. The next morning two tired, weary travellers had to move all our stuff to a higher level floor. We had made this reservation 8 months ago. No consideration for that fact. Because we decided to stay in Trapani for an extra week and changed our plans of going to Pantelleria--due to our colds, we asked to stay in the same room at this hotel for the rest of the two weeks. At first they wouldn't let us stay in the same room. After much talking to the Director and the check in staff, which took a lot out of us as we both had colds still, they let us stay in the same room. The disrespect of their young staff, when we first arrived toward seniors and for putting us on the first floor instead of the higher floors, I asked for a discount on our hotel bill which they refused to do. The staff a this hotel is not accommodating, moreover they are rude, entitled, and treat foreigners with disdain.

A fabulous hotel. We stayed in a room with a balcony which was a nice size, very comfortable and clean. The breakfast was wonderful with a lot of choice. Staff were happy and want to help you. They gave us some ideas for different types of restaurants, one that we went to was a pizza restaurant, it was the best pizza I have ever eaten! The hotel is centrally located to the port and the beaches, right in the middle of the roads to take you to the shops. It is quiet with a large car park (payable) and a garden type piazza. There is a fabulous bakery/cafe attached to the building. I would definitely stay again. Do check your rooms though as this is a converted hotel from a very old building so each room is slightly different in shape and size.