This hotel really is our home from home. This visit was booked so we could attend the theatre and see Sister Act. We received a very warm welcome from the doorman John as he welcomed us back to the hotel. It is lovely that you are remembered and greeted so warmly. At checkin we were allocated a room at the back of the hotel with a courtyard view. We always ask to have a street view room so we’re disappointed. Very quickly this was acknowledged and a new room was allocated. After a quick freshen up we headed for afternoon tea. We have enjoyed afternoon tea here before, but new cakes and such a varied array of teas makes this an joyous adventure all over again. The service is second to none and so much food to enjoy. John arranged a taxi for us in readiness for the theatre so we could relax before we left. On return from the theatre we enjoyed the cocktails in Donovan’s bar and the bar tender and waiter were an asset to the team, so friendly, knowledgeable and attentive. After a fantastic nights sleep and an amazing breakfast in our room, it was time to check out. It is always sad to leave such amazing surroundings and staff, but we are looking forward to visiting the Rocco Forte sister hotel in Rome in September and returning to our home from home Brown’s in October!
- Guest User
The hotel stayed for the second time, the old hotel, the service is very good. The room has a heating pipe that can be used for hot toweling, and the bottled water is the spring water of the Churchill Manor. Especially good for breakfast, some buffet + order, three different things for three consecutive days, the quality is very good, better than the breakfast of Rosewood we stayed behind, I don't know how much, the hotel has more foreigners, breakfast The dining environment is very good and quiet. The only downside is that the hotel is small overall and the rooms are not large. The hotel is in a good location, just across the street from old Bond street. Later, London will still choose here!
- jinsha9999