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Imperial Fiesta Club at Hotel Casa Maya map

FIESTA CLUB Map, Address, Transportation & Nearest Stations and Airport

Landmarks
FIESTA CLUB
0km
Cayo Libertad
0.67km
Marina Varadero
1.11km
Sala de La Musica La Marina
1.17km
Paradise beach
1.35km
Hicacos Peninsula
3.3km
Cactus Gigante
3.34km
Varahicacos Ecological Reserve
3.43km
Ambrosio Cave
4.29km
Marina Marlin Chapelin
6km

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5 star

4.1/5Very Good105 Reviews
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Avenida Kukulkan Cancun|11.58km from city center
This review is in comparison to our previous stays, not our initial thoughts on the property. The Vine has always been our go-to resort and our last visit in November 2019 was amazing. Unfortunately we have found that the quality just isn't as good as it used to be: Food quality was the biggest disappointment and has definitely gone downhill. Bluewater was always our favourite but quickly became our least favourite this trip. Pizza at Nebbiolo is delicious. House red wine has changed and was horrible. A/C in the room was minimal - would not go below 71 - we requested a fan but unfortunately didn't get one (yes we know to close the patio doors to ensure it's on). The main areas/restaurants also used to be air conditioned but no longer seem to be, especially in Dragons. Chair game is fierce! I enjoy the sunrise and would be down around 6am and a lot of hot spots were already saved. We were there for 7 days in a Preferred Junior Suite and only received bar/snack refills one day. We mentioned to our floor butler and asked for the refill, still nothing! Normally we received three mini liquors, Pringles and M&M's daily... this trip only on the day of check in. It's unfortunate because we truly do love The Vine - the rooms, views, pools, entertainment and service are still outstanding, but in comparison to previous visits it's no longer a resort we care to return to. Side note: Ricardo at Nebbiolo is fantastic and was the star of our week!
SOLD OUT
4.4/5Excellent135 Reviews
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The hotel environment is very good, the balcony is facing the beach, very comfortable. Room service is also good. Special attention should be paid to the hotel's canteen, which does not sell alcoholic beverages after 10:30 and closes at 11:00. However, there is wine in the refrigerator in the room, but the price is doubled. There are many people for breakfast, but the variety is rich and delicious. Overall I feel satisfied. The sound insulation of the room seems average.
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4.5/5Excellent66 Reviews
Zona Hotelera Cancun|11.71km from city center
The hotel has exclusive sea views, but the service and response are really speechless. There are several flaws: First of all, when we checked in, we asked whether we wanted red wine or tequila for the welcome drink. We chose red wine, but we didn't see it until we checked out. The soundproofing of the room is not good. You can always hear the sound of dragging furniture and footsteps upstairs. The same thing happened after changing rooms. I delayed check-out for an hour before leaving, which is considered as compensation. Thank you😵💫😵💫The temperature difference between the inside and outside of the house is too big. It's 38 degrees outside, and the air conditioner in the house is turned on for more than ten degrees, so it's easy to catch a cold. I asked the butler if I need to make a reservation at the restaurant, and he said that I can just go there without making a reservation, but I would like to remind you that there may be a queue during peak periods. . . Before leaving, the elevator broke down and the housekeeper didn't know it, so he took the luggage down from the fifth floor. It would be slightly better if WhatsApp could be added. If you have any questions, you can always give feedback to the housekeeper. That's all for efficiency and effectiveness. The hotel has quite a lot of activities, the food is pretty good, and the room service is always on call. You can iron two pieces of clothing for free, and you can use incense and massage bath in the room. Just ask the housekeeper to arrange it.
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We had an amazing time at this resort. My wife and I were blown away at the exceptional service we received from the staff at this resort. It is not possible to name everybody personally but the guys at the Café Mexico were incredibly nice, specifically Roberto, Stephanie and Hector. The waiters, servers, room service, bartenders, people at the check in/out counter, literally everybody made this trip even more special for us. We highly recommend this place. We only left once to go jet skiing but spent the rest of our time at the resort, we just really loved the service we received here.
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4/5Very Good104 Reviews
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Hotel environment is good! Meals are still ok! There are 4 restaurants in the evening! 3 to book! There are 6.7 at noon, no reservation! Breakfast two restaurants! Room service actually needs to charge 5 US dollars per service fee... There is no welcome drink when you stay! Did not introduce it! Feeling less enthusiastic...
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The hotel's big environment is good, because I want to see the sea from a high place, booked a sea view room, the front desk said that all rooms can see the sea view, but in fact the rooms below the third floor are basically blocked by trees. When we checked in, we said that the full room on the high floor was arranged on the first floor. When we saw the leaves and the faint line of the sea behind the balcony, it was a pity. Breakfast was ok, the food for the buffet lunch was very limited, I could not find a suitable one, I could only go to the à la carte restaurant, and I would have to pay extra for dinner for quality steaks. Drinks are plentiful, and all kinds of alcoholic drinks are available. There are not many recreational facilities. Except for the swimming pool, all others are available for a limited time period. For example, table tennis is outdoor. Take it out at 2 pm and take it away at 4 pm.
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3.9/5116 Reviews
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The hotel was nice and clean. Food was just ok. I've had better at an all inclusive resort. We only stayed for 1 night so we didn't get to enjoy the pool but it looked nice. We booked the ocean view room and I must say I'm so glad we did! The view was gorgeous. The room itself was pretty big and very clean. My only complaint about the room is we couldn't find an outlet to charge our phones. Coming from Tulum, I booked the room for 1 night so we could relax before catching an early morning flight back home. When booking the room I read that kids were not permitted so I was under the impression it was an adult only resort. I guess I should have read the description better because this resort is very family friendly. Service was great! From check in to check out the staff was very friendly and helpful. Great place for families, maybe not so much of your looking for a quiet getaway.
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4/5Very Good101 Reviews
Zona Hotelera Cancun|11.01km from city center
This hotel has one of the best beaches in Cancun. The water was so clear and clean. You can snorkel and see some beautiful fish. There was plenty of beach chairs without having to reserve ahead of time. The property for the most part was very clean. It is an older property and the employees work very hard keeping it clean. It is an all inclusive for food and drinks. No complaints there , everything was pretty tasty and fresh. The hotel is centrally located and near shops. The view from our room was absolutely breath taking. The rooms are very spacious and the beds were very comfortable. The only negative for us was the smoking. It is a smokers paradise and it’s hard to find a place to relax without encountering the smoke. The hotel has good entertainment every night and very talented people. We would consider staying again at this property and would recommend.
SOLD OUT
3.8/545 Reviews
Zona Hotelera Cancun|11.43km from city center
Extended stay 07:43 local time Less than 10 minutes Ctrip's order was confirmed / the hotel found a reservation in the morning! Repeated confirmation in the hotel and Ctrip in the morning! The original one-day trip to the sea was also forced to cancel. Knowing that the hotel received the confirmation at 11:40 local time, check out first and store your luggage after 15:00! Return to hotel at 17:00 The room is leaking. Ctrip customer service suggested that I pay at the front desk and then compensate me for 926. So if the market price is higher than 926, I will lose money! As a result, the retail price is $ 540! Until now, Ctrip insisted on compensation instead of compensation because it could not perform the contract unilaterally. Then how can I use compensation to measure half a day, if the hotel did not confirm, why should you send a confirmation to the customer, integrity is a standard for customer service to trust Ctrip Responsibility is the bottom line of the tourism service platform! Communicating jet lag is not an excuse for Ctrip to reduce its contractual obligations
SOLD OUT
3.5/5117 Reviews
Zona Hotelera Cancun|11.43km from city center
Best hotel I've stayed at! The location is perfect for night-goers and is located in a good vicinity of some restaurants. The staff and service was amazing, ensuring the place is always well taken care of and secure... and let's not even get started on its phenomenal location next to the beach.
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4.3/5Excellent74 Reviews
Avenida Kukulkan Cancun|10.99km from city center
There were no major issues during our stay. Excellent service! Tips: Bring plenty of $1s for tipping. I'd recommend tipping around $1 per drink and $5-$10 per meal, more for above-and-beyond service.) Take care of the staff and they will take care of you. Meals: Know the dress code before you dine. The sushi restaurant at Umami doesn't require reservations and the food was amazing. Ivonne, our server, provided superior service. Also, as a vegetarian, I was happy that most of the menus indicated which items were vegetarian, but it was a little frustrating at the buffets to not know which items had meat. For example, at breakfast, I didn't know that the refried beans were made with lard. (However, when we asked about it, the staff offered to accommodate my dietary restrictions the next time we dined. Unfortunately, it was too late as we were leaving early the next morning.) Drinks: The drinks were excellent, I recommend getting a michelada (beer with lime and clam juice). Pools: There are two pools, a pool with a bar (not a swim-up bar) and another with hot tubs. There were plenty of daily activities at the main pool. Rooms: Our room (standard) was great, two double beds. No issues with cleanliness or maid service. I loved that there was a magnifying mirror for putting on makeup in the bathroom. The lighting in the bathroom was also good for makeup/grooming. There was a hairdryer. Toiletries provided included shampoo, soap, body wash, and lotion. There was an iron and ironing board. The mini-fridge was stocked daily (not by the maids, a different person kept the fridge stocked) with a Sprite, a Coke, 2 large waters, and two beers. (If you need more water, just ask at the front desk.) There's also a coffee pot in the room. All-inclusive: Know ahead of time what's included in the all-inclusive package and/or don't assume; just ask! The all-inclusive does NOT include room service, premium drinks, spa services, certain menu items, or tips. Also, there are some restrictions regarding the Italian restaurant and Umami, but you can eat at Umami without reservations; you only need reservations to sit at the hibachi bar. I made sure to read a lot of reviews for Hotel NYX before this trip; the negative ones seem to be written by disgruntled guests who were rude to the staff or upset about an issue they didn't report during their stay (waiting till they left to complain). Hats off to the guest experience manager who artfully responds to every single review.
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