Lutheran Ichigaya Center Map, Address, Transportation & Nearest Stations and Airport

It was already midnight when we got back to the hotel after watching the fireworks on our first night. After confirming with the front desk that they weren't serving food, we also inquired about nearby convenience stores. As we were preparing to leave, a female staff member at the front desk actually suggested we could order food delivery using Uber Eats. So, we went back to our room and placed an order. After doing so, we called the front desk again, and this time, a male staff member answered. We wanted to clarify if delivery drivers were allowed into the hotel, or if we needed to pick up the food from the lobby. To our surprise, the man curtly said, 'you don't eat anything in your room.' When we then asked if we could eat in the lobby instead, he responded, 'you must eat outside, can't eat anything in the hotel.' We immediately went online to various platforms to see if this was a common Japanese hotel rule we were unaware of. However, our research showed that absolutely no other hotel has such a requirement. What's more, a female staff member had *explicitly* told us we could order takeout in the first place! 🤷 Frankly, I can only interpret this incident as discrimination against Chinese guests.

I rarely give all five stars but Aman Tokyo definitely deserves it, I told携程 it was my girlfriends birthday and they prepared a cake and wrote a note for us, it was amazing service all around, I was kinda expecting a normal view and a regular five star hotel room for a way more expansive price, but Aman Tokyo definitely went way above my expectations, the view is simply ten times better than it is online, it was a bit hard to find the entry if you walk but over fantastic experience, however the breakfast I recommend Japanese style over America style, America style is not as good.

Fantastic service! We had to adjust our reservations due to a sudden sickness. The hotel staff is quick to respond and easy to communicate. We appreciate their willingness to to accommodate our change and we truly enjoy our stay at this wonderful hotel! Five Star service all the way! Will definitely stay again for the next visit to Tokyo!

Facilities: Very good design hotel, supplies are very attentive, and the rooftop swimming pool is nice Hygiene: clean, the fragrance is very fresh Environment: The entrance is relatively hidden, opposite Yoyogi Park, relatively quiet, and there are also Internet celebrity coffee shops nearby. Service: Very good, fluent in English, very proactive in carrying luggage

Very good hotel, great location, suitable for trendy people, good hotel service, warm, unbeatable scenery, full of joy. Desserts are super delicious, and there is a bakery on the first floor, which is not expensive at all, and there are many breakfast options. I also like the welcome gift. Perfect 😍

For Tokyo, the room was remarkably spacious. The hotel's overall ambiance felt very similar to a Westin back in China. Just across the street, there's a commercial complex with a convenience store (located on the B1 level of the office building), along with coffee shops, Western restaurants, and more.

Worried about the room's small size, I booked the Matsu room. The design was fantastic, creating a Zen-like sanctuary within Tokyo. Facilities: Two tatami beds with very comfortable bedding; a spacious separate dressing room; a large sofa that doubles as a bed; and a small, comfortable sofa in the bathroom. Environment: The shared living room was very convenient, offering snacks. The Japanese corn crisps were delicious, and small scoops of ice cream were available all day. The rooftop hot springs are truly unique, with two connected indoor and outdoor areas. The water is slightly yellow and has a sulfurous smell. It's a genuine hot spring! After a soak, your body feels smooth, and a bottle of iced milk is a complete revelation. The hotel's location is not very obvious, hidden away in the city. The driver had to drive around a bit before finding the underground drop-off point. Service: Most of the staff were female. Upon arrival, they didn't help with my luggage, but simply stood by and directed the hired driver, which was a bit surprising. The receptionist had to approach and clearly stated they would only greet me if they needed to communicate. After checking out, while waiting for the car in the lobby, no one asked if I wanted a drink of water. The overall feeling was quite distant.

The hotel is located right in the heart of Ginza. Super convenient location to all the shopping and restaurants. Staff were very helpful and friendly. The rooms are tastefully designed and exudes understated luxury and is mininalistic. Very spacious and well laid out. Really enjoyed my stay and would recommend this hotel.

Location was fantastic being right by Tokyo tower and offering some amazing views. The room was amazing and comfortable. We also had the breakfast which was nice and included a small buffet. Customer service could be a touch better with room service forgetting to bring us some things we needed but all in all this is a fantastic hotel!

The room is big, the view is open, the service attitude is very good, the lobby is also very beautiful, there are too few breakfast options, Western breakfast is free, which is bread with various eggs, the cold cuts are terrible, Japanese breakfast has to be paid for, and there is no freshly squeezed juice.