Sopot nested inbetween Gdansk & Gdynia - the Tri-City is called the Polish Riviera. And rightfully so even in winter. We stayed at the Grand Hotel Sopot. As a high tier member of the All Accor loyalty program, my experiences at various properties have sculpted my expectations towards excellence. The Sofitel Grand Hotel in Sopot, a legendary landmark, unfortunately does not live up to its grandeur in several ways, and leaves room for improvement in others. Positives: - Prime Location: The hotel's location is simply unbeatable, offering easy access to the best of Sopot. Nestled conveniently, it stands as a gateway to the city's charms and fantastic views over the Baltic Sea. Exemplary Staff: True to the Sofitel brand, the staff here are the epitome of politeness and attentiveness. Their care and attention to detail made the stay significantly more comfortable. Sleep Like Royalty: The beds at Sofitel Grand Sopot are a dream. Offering fantastic sleep comfort, they ensured waling up refreshed every morning, ready to explore the city. Architectural and historical Marvel: The hotel itself is a legendary landmark, a piece of history that adds a certain prestige to one's stay. Its majestic facade is a sight to behold. Negatives or room for improvement: Ambiance Misses the Mark: The interior, though taking care in the best fashion possible clean, lacks the coziness and elegance one might expect from such a storied hotel. The decor feels somewhat out of step with the building's historic charm. Rooms Need a Touch-Up: While comfortable, the rooms are crying out for an upgrade. They don't quite match the luxurious standard set by other 5-star properties, particularly to mention the bathrooms. Spa with Potential: The spa, boasting a stunning sea view, unfortunately falls short in modernity. A revamp here could transform it into a truly world-class relaxation spot. Rethink Public Spaces: The lounge and other public areas of the hotel are in dire need of a conceptual overhaul. They should echo the grandeur and sophistication of the hotel’s exterior and prime location. In conclusion, while the Sofitel Grand Hotel Sopot excels in location, service, and sleep quality, it is somewhat let down by its interior aspects. As a loyal Accor traveler, I see great potential in this property and hope to see it reach its full, undeniable potential in the near future.
- Guest User
You would assume that international sports tourism would be important to this hotel. You would assume so that in a town which boasts triathlon, athletics, and basketball etc would be welcomed to this hotel with open arms. But not so! The sweaty types in running shoes, wearing singlets and shorts are just not welcome here. The problem for this hotel is that after the sports event, these competitors do shower, dress in smart chinos and polo shirts for dinner, wine or maybe a G&T on the terrace? So why would this hotel frustrate an international sporting event, part of a league visiting cities throughout Europe and generally attracting a well-heeled veteran participant? Yet that is what they did. On the early evening of Friday 1 September, the orienteering City Race European Tour was taking place in Sopot. This was one of 9 events throughout Europe including Ghent in Belgium, London in England, Vigo in Spain and Ancona in Italy. Good company for Sopot to be associated with you would have thought. But not for this hotel! One of the electronic controls was within the grounds of this hote,s which competitors were required to visit, reading highly accurate maps drawn especially for the event. Such mapping is expensive and time consuming and you can be sure that the organising club just didn't decide on the day to put a control at the exterior of the hotel. Such is the planning that this would have been discussed with the hotel, most likely months in advance. Yet what did the staff at the hotel do? They removed the control, causing the sweaty runners even more confusion than they otherwise would have experienced, causing them to sweat even more searching for the removed control and therefore cause even more mayhem then it would appear the hotel staff thought they were. Hotel staff were even instructing competitors to ”Wait”. Wait? In a race? All the organisers could do was to delete the section to and from this control, which was around 25% of the race Regrettably this significantly marred the race and upset the results as this was by far the most complicated section of the race and would therefore have been the deciding element. This hotel has damaged not only the reputation of the resort of Sopot, but the Sofitel brand. If they wish to make any sort of reparation, they should ask the organising club, who they definitely must know and ask the organiser to forward an email of apology to the 260 competitors from all across Europe and even beyond.
- Navigator33539480926
