Map Hotel Map, Address, Transportation & Nearest Stations and Airport

We phoned prior to find out parking options. They said no valet. We arrive and sure enough, there’s complimentary valet parking for guests. This was a pleasant surprise. The lady at reception was not especially helpful. We requested an early check-in during booking process. We arrived around 2 hours prior to normal check-in and were told our room wasn’t recently. We paid extra for breakfast, $100 meal credit and late check-out. The receptionist twice mentioned a $50 credit - not sure why? Our lunch meal at restaurant Nineteen was excellent. Fresh oyster journey, moreton bat bugs and dessert. An extensive wine list including by the glass. The infinity pool on level 19 looks amazing. Given more time, we would have used it for sure. We booked the stellar room. The room itself was spacious and luxurious. King bed. Separate living/dining room. Both with large TVs. Bath tub. Monsoon shower. Bath robes and slippers. Smart lighting and curtains. Large balcony with 180 degree view, albeit ocean view mostly obstructed by other buildings. Mid afternoon, we received a random knock on the door. It was the turn down service. We didn’t oblige. Reception had failed to mention this. We ordered room service for dinner. Uninspired menu. Burger and fries took around 45 mins. It was warm at best. And very over priced. There was some loud-ish dance music being played in the shared corridor, over the in-house audio speaker system. Poor choice. We could hear it while watching TV in bed. Fortunately, the next sound track improved around 2300h. Breakfast was pre-paid. We were handed a memu and told we could order what we wanted. Juice, tea or coffee and a main. We ordered crab omelette and some sides. We were unexpectedly charged extra for the sides. It wasn’t explained to us. Thankfully, check-out was simpler and smoother than check-in. Concierge and valet were on point. Overall, we enjoyed our stay, but for the price tag, don’t think it represents fair value - we’ll unlikely return.

We stayed at the JW Marriott in June 2022 for a family vacation. Cons: The first night I woke every hour from the bed as it was extremely uncomfortable and hurt my back. I could feel the springs and woke up in pain. The next day they put a mattress topper on it which made it bearable but still the worst bed i have slept in in a hotel. I stripped the bed one night as my son had an accident and was disgusted to find the mattress looked old, dirty and sunken in. It really let down the whole room (which was otherwise gorgeous). I had ordered loose balloons for my Mother in laws birthday for her room upon arrival. These were just dumped in the room in a bunch and not actually untied losing the effect and making it a waste of money. Pros: The pool area is amazing, the cocktails are great and the whirl pool is warm enough to swim in even in winter! The pool with the fish was slightly cooler but I am told still heated. There are waiters that will bring your drinks to you and take your order. The sandy area is great for toddlers. Food & Drink at Chapter & Verse is amazing and the service was great. Misono is well worth a visit and was our highlight! Buffett breakfast has everything you could want however I have stayed at another Marriott hotel that allowed you to order your eggs to order. This would be a welcome addition here. All the staff were super friendly and helpful. Shout out to Robert, Georgia and Johnathan. We had connecting rooms which was awesome but the door does open outwards and take up a lot of room in the small hallway. If you are not a member of Bonvoy it is well worth joining up at the beginning of your trip. Overall it is a beautiful hotel and we would return, however the bedding situation really let it down and needs to be upgraded.

The location of the hotel is okay. If you are not traveling by car, it is very convenient to take the bus. In addition, the room is also suitable for cooking and has a full set of kitchen utensils. The bad thing is that the sofa looks too dirty and smells bad, and the quilt on the bed looks old and unclean.

Facilities: There is an outdoor swimming pool, bath towels, and a bar. There were 3 mosquitoes killed in the room on the first night. There was free unlimited drinking water and sparkling water. You had to bring your own bottle to the corridor to pick it up. The room was old, for example, the bathtub had a lot of bumps, and some water leaked in the public stairwell on the top floor on rainy days. Environment: There is a nice beach outside the yard, suitable for children, and it is guarded by lifeguards during the day. There is a small shopping mall across the street, directly accessible from the overpass. The hotel across the street does not have a beach. The parking lot is directly accessible by an elevator underground. The outer rooms facing the street are a bit noisy. There are many people who have self-organized breakfasts during weekends. Service: Since the elevator is far away, it is very convenient for the doorman to carry luggage to the room. The front desk service is quite good and the room service is relatively fast. The room lacks shampoo and it is delivered within 10 minutes.

The room was not as big as the description, and the overall look was very dark, so the whole room seemed a bit worn out. In addition, Ctrip's room description includes breakfast, but after many inquiries and communication with the hotel front desk, I said that there is no corresponding provision. Although Ctrip finally reimbursed me according to the invoice, the hotel and Ctrip, a third-party platform, made a mistake and finally affected my mood. Overall a failed check-in process. Although the hotel environment is good, but the location is far from the beach, which does not meet my choice of location.

Most mornings I walk past the Langham Broadbeach gold coast, with my dogs and often comment, that I should stay there and see what it is like. So I bit the bullet and booked a room. And a reservation at Tang Court for lunch. From the moment we stepped out of the car, it was a superb atmosphere, and dripping with friendly service. Check-in was a breeze and we were given a full run down of the hotel. That was the only moment of regret, I didn't pack my swimsuit so couldn't get in the magnesium pool.....but I will go back for sure. Up to our to the room and it had the biggest bath, so bugger the magnesium pool. stopped by the lobby bar for a pre-lunch drink and service was quick and accurate. Then on to level 3, where we are greeted as though we are long lost friends and taken to our table. The food at Tang Court was next level and I even got a doggy bag.......so much food. Not cheap, but worth every cent and the experience. After our very long lunch it was back to the room to drop off the doggy bag and to explore the rest of the hotel. I took my glass of bubbles with me quite expecting to be told to leave it behind, but no, everyone just smiled warmly and I am sure had there been an open bottle somewhere they would have topped me up. As we are locals, I invited family down to check out the lodgings and was met with the appropriate ”ooo and aahhh!!!”. Back to the lobby bar and timed it perfectly to view the fireworks on the beach at Surfers. The bed was super comfy, great pillows and the curtains closed, made a princess sleeping paradise. Next morning it was a toss up to go to the café or the buffet breakfast. Glad we chose the buffet, $59 each and all you can eat. I definitely ate my $$$ worth. Checkout came too soon at 11am, but it was nice to have the extra hour and not the traditional 10am check-out. On checkout we of course were asked, did we have far to go home? not far I said.......about 900 metres. very pleased with our STAYCATION...........thankyou Langham,ill blow you a warm kiss as I walk past this week.