Puyehue Map,Adress, Transportation & Nearest Station/ Airport

I stayed for 3 nights and was very happy with the stay. I had a classic standard room which was large and exactly as per the photos. A very comfortable king bed, and amenities including an in room safe, fridge and flat screen tv although nearly all the channels were in Spanish. There was no tea or coffee in the room but there was always the Mitico bar / lounge on the first floor with incredible views across the lake and a good menu for light snacks and drinks all very reasonably priced. Unfortunately my room wasn’t ready when I arrived until 15:00, but I was given a drinks voucher whilst I waited which was a nice touch. The breakfast was good with all the standard options including scrambled eggs. I didn’t have chance to use the spa but the pool looked nice, again with that incredible view. The hotel is well located with only a 10 minute walk to centre Civico where there is a tourist information centre who were really helpful with good suggestions for day trips and bus information. On my first day I did the circuito Chico which was a 10 km circular route which included climbing up Cerrito Llao Llao at 1080m for great views. On my second day I caught a 55 bus to Cerro Catedral and took the cable car followed by a 30 minute hike to reach the peak with stunning views. The only negative of my stay was that I had a connecting room with a door to the next room, and I could hear my neighbours (who were loud). Reception offered to move me to a non connecting room but they only had a twin so I declined as the king bed in the classic is very nice. Overall I had an excellent stay and would highly recommend.

The hotel is old, but it didn't scare me. It's well preserved, it's cool, clean, and the room we chose had a fantastic view, film! Every cent worth it! The staff's service was great. I recommend the hotel very much! We've done almost everything on foot. Very, very, very good!

We thoroughly enjoyed our stay here. Staff were excellent  Rooms had an amazing view with a hot tub/jacuzzi in each room by the window overlooking the view of the mountains/lake. Bed was very comfortable. Internet could be a little slow at times. Food was excellent, breakfast was very good. A very relaxing stay with rooms with a view to die for. We had rooms in the 3rd block the higher up you go the better the view. 05 rooms have a jacuzzi in the bay window of the room overlooking the lake. Would most certainly come back.   .

We were extremely disappointed with this hotel Yes, the location is good, but so many other things were tired and hopelessly dated. I can’t remember when I have ever stayed in a hotel anywhere that did not have individual temperature controls in the room. The shower was very slippery and the water temperature was uneven. The bathroom amenities were minimal, given the price for the rooms. And instant coffee in the room?? Every other hotel we stayed at in Argentina had a Keurig or Nespreso machine. Finally, we are becoming accustomed to finding USB ports in hotel rooms for our devices and there were none. Fortunately I had my own adapters, because the hotel had run out of them. I believe this hotel has a 4-star rating, but this was no 4-star experience. Also I reached out to this hotel several times via email and had no reply. There was no manager available during our stay.